About Company
Rawbank, established in 2002, is a leading commercial bank in the Democratic Republic of Congo (DRC). With a robust network of branches across the country, Rawbank is committed to fostering economic growth and financial inclusion. It offers a comprehensive range of banking products and services to individuals, SMEs, and corporate clients, including personal accounts, business loans, digital banking solutions, and investment services. Known for its innovation, customer-centric approach, and strong corporate governance, Rawbank plays a pivotal role in the Congolese financial landscape. The bank prides itself on its professional environment, commitment to employee development, and contribution to the communities it serves, making it an employer of choice for those seeking to make an impact in the financial sector.
Job Description
Are you an exceptionally organized, proactive, and discreet professional with a keen eye for detail? Rawbank is seeking a highly skilled Personal Assistant to provide comprehensive and confidential support to one of our esteemed Directors. This pivotal role requires an individual who can anticipate needs, manage complex schedules, and handle sensitive information with utmost discretion and professionalism. As a Personal Assistant – Director Support, you will be the cornerstone of operational efficiency for the Director, ensuring seamless day-to-day operations and enabling them to focus on strategic initiatives. You will act as a primary point of contact, manage communications, organize meetings, prepare presentations, and facilitate travel arrangements, all while maintaining a calm and professional demeanor in a fast-paced environment. This is more than an administrative role; it’s an opportunity to become an indispensable partner, contributing directly to the effectiveness of leadership within one of DRC’s most dynamic financial institutions. If you thrive on challenges, possess excellent interpersonal skills, and are dedicated to providing top-tier support, we invite you to join our team and grow your career with Rawbank.
Key Responsibilities
- Manage and maintain the Director's complex calendar, including scheduling meetings, appointments, and conferences, ensuring timely reminders.
- Coordinate extensive domestic and international travel arrangements, including flights, accommodation, visas, and ground transportation.
- Act as the primary point of contact, screening calls, emails, and visitors, and redirecting inquiries as appropriate.
- Prepare and edit correspondence, reports, presentations, and other documents, ensuring accuracy and professional presentation.
- Organize and coordinate internal and external meetings, including preparing agendas, distributing materials, taking minutes, and following up on action items.
- Handle sensitive and confidential information with discretion and integrity.
- Process expense reports, manage invoices, and maintain accurate financial records for the Director's office.
- Conduct research, compile data, and prepare summaries or reports as requested.
- Liaise with internal departments and external stakeholders on behalf of the Director.
- Proactively identify and address potential issues or conflicts, offering solutions and prioritizing tasks effectively.
- Assist with personal tasks and errands for the Director as needed, adhering to strict confidentiality.
Required Skills
- Minimum 4 years of proven experience as a Personal Assistant, Executive Assistant, or similar role supporting senior management.
- Exceptional organizational and time management skills with the ability to multitask and prioritize effectively.
- Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Excellent written and verbal communication skills in English and French (mandatory).
- High level of discretion and ability to handle confidential information with integrity.
- Strong interpersonal skills with a professional and approachable demeanor.
- Proactive attitude with strong problem-solving abilities and attention to detail.
- Ability to work independently with minimal supervision and as part of a team.
- Demonstrated ability to anticipate needs and act resourcefully.
Preferred Qualifications
- Bachelor's degree in Business Administration, Secretarial Studies, or a related field.
- Experience working within the banking or financial services industry.
- Proficiency in Lingala or Swahili is a plus.
- Familiarity with various scheduling and project management tools.
Perks & Benefits
- Competitive salary package.
- Comprehensive health insurance.
- Generous paid time off and holidays.
- Opportunities for professional development and training.
- Dynamic and supportive work environment.
- Contribution to a leading financial institution in the DRC.
How to Apply
Interested candidates are encouraged to submit their detailed CV and a cover letter outlining their suitability for this role. Please click on the application link below to apply directly through Rawbank’s careers portal. Ensure your application clearly demonstrates how your skills and experience align with the requirements of this position.