About Company
Raya Contact Center is a leading Business Process Outsourcing (BPO) service provider, renowned for delivering exceptional customer experience and innovative solutions across diverse industries. With a strong presence in the Middle East, Africa, and Europe, Raya empowers global businesses by managing complex customer interactions and back-office processes. We pride ourselves on a vibrant, multicultural work environment that fosters growth, learning, and collaboration, driven by a commitment to excellence and employee development. Join our dynamic team and contribute to a company that’s shaping the future of customer care.
Job Description
Raya Contact Center is seeking enthusiastic and highly motivated individuals to join our team as Part-Time Communications Assistants. This is an exciting opportunity for aspiring communications professionals or students looking to gain practical experience in a fast-paced, international corporate environment. As a Communications Assistant, you will play a crucial role in supporting the internal and external communications efforts of our organization, helping to craft compelling messages and maintain brand consistency across various platforms. You will work closely with our experienced communications team, contributing to everything from internal newsletters and employee engagement initiatives to social media content and public relations support.
This role is ideal for someone who possesses excellent written and verbal communication skills, a keen eye for detail, and a proactive approach to work. You’ll be instrumental in ensuring clear, effective, and consistent messaging that resonates with our diverse stakeholders, including employees, clients, and partners. Your contributions will directly impact our ability to maintain strong relationships and enhance our corporate image. We are looking for someone who is eager to learn, adaptable, and capable of managing multiple tasks efficiently in a hybrid work setting that offers both on-site collaboration and remote flexibility. If you are passionate about communication and ready to take on a challenging yet rewarding part-time role, we encourage you to apply and become a vital part of Raya Contact Center’s success story.
Key Responsibilities
- Assist in drafting, editing, and proofreading internal communications materials, including company newsletters, announcements, and employee handbooks.
- Support the creation of engaging content for Raya's social media channels and corporate website, ensuring brand voice and consistency.
- Organize and maintain communication archives, databases, and media contacts for easy access and retrieval.
- Help coordinate logistics for internal corporate events, workshops, and campaigns, including scheduling, material preparation, and attendee communication.
- Conduct research on industry trends, competitor activities, and communication best practices to inform strategy development.
- Provide general administrative support to the Communications Department, including scheduling meetings, preparing presentations, and managing correspondence.
- Collaborate with various departments to gather information and develop relevant communication pieces.
Required Skills
- Exceptional written and verbal communication skills in both English and Arabic.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong organizational abilities and meticulous attention to detail.
- Excellent time management skills with the ability to prioritize tasks and meet deadlines.
- Proactive and self-motivated with the capacity to work independently and as part of a team.
- Basic understanding of social media platforms and digital communication tools.
- Ability to adapt to changing priorities and a dynamic work environment.
Preferred Qualifications
- Currently pursuing or holding a Bachelor's degree in Communications, Marketing, Public Relations, Journalism, or a related field.
- Previous internship or part-time experience in a communications, marketing, or administrative support role.
- Familiarity with graphic design tools (e.g., Canva, basic Adobe Creative Suite functions) is a plus.
- Experience in the BPO or customer service industry.
Perks & Benefits
- Competitive part-time salary.
- Flexible working hours to accommodate studies or other commitments.
- Significant opportunities for professional growth and skill development.
- Exposure to a dynamic, multinational corporate environment.
- Access to modern office facilities and collaborative workspaces.
- Mentorship and guidance from experienced communications professionals.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume and cover letter clearly highlight your relevant experience, communication skills, and why you are a great fit for Raya Contact Center.