About Company
FirstPort is the UK’s leading residential property management company, overseeing the homes of over 310,000 residents across the country. With a commitment to exceptional service and creating communities where people thrive, we manage a diverse portfolio from large-scale developments to bespoke apartment blocks. Our success is built on the dedication of our diverse team who are passionate about making a difference in the lives of our residents. We believe in fostering a supportive and inclusive environment where every team member feels valued and empowered to deliver the best. Join FirstPort and be part of a team that puts people and properties first.
Job Description
FirstPort is seeking a dedicated and proactive Part-Time Apartment Maintenance Operative to join our team in Southampton. This pivotal role involves ensuring the smooth and efficient operation of our managed residential properties, focusing on general repairs, preventative maintenance, and ensuring a safe and pleasant living environment for residents. You will be an integral part of our local operations, responding to maintenance requests, conducting routine checks, and supporting larger projects as needed. This position offers flexibility, typically requiring 20-25 hours per week, perfect for someone looking to balance professional work with other commitments. We are looking for an individual with a strong work ethic, a ‘can-do’ attitude, and a commitment to providing high-quality service. Your day-to-day will be varied, challenging, and rewarding, playing a crucial role in maintaining the high standards expected by FirstPort and our residents. If you have a knack for practical tasks, a keen eye for detail, and enjoy working independently while being part of a larger supportive team, we encourage you to apply.
Key Responsibilities
- Perform general maintenance and repairs within apartment buildings and communal areas, including basic plumbing, electrical, carpentry, and painting.
- Conduct routine inspections of properties to identify and address potential maintenance issues proactively.
- Respond promptly and efficiently to maintenance requests from residents and property managers.
- Assist with the setup and maintenance of communal facilities, ensuring they are clean, safe, and fully functional.
- Monitor and report on the condition of building systems and infrastructure, escalating complex issues to specialist contractors when necessary.
- Maintain accurate records of all maintenance work performed, including time spent, materials used, and any follow-up actions required.
- Ensure compliance with health and safety regulations, company policies, and best practices at all times.
- Liaise effectively with residents, contractors, and other FirstPort team members with a professional and helpful demeanor.
- Support emergency maintenance call-outs if required (on an agreed rotational basis).
Required Skills
- Proven experience in general maintenance, building repairs, or a similar hands-on role.
- Proficiency in basic plumbing, electrical, carpentry, and painting tasks.
- Strong problem-solving abilities and practical skills.
- Excellent communication and interpersonal skills, with a resident-focused approach.
- Ability to work independently and manage time effectively.
- A full UK driving license and access to reliable transportation.
- Basic IT literacy for record-keeping and communication.
Preferred Qualifications
- Relevant trade qualifications or certifications (e.g., City & Guilds in a relevant trade).
- Experience working in a residential or property management environment.
- Knowledge of health and safety regulations pertinent to building maintenance.
Perks & Benefits
- Competitive hourly pay.
- Flexible part-time hours to support work-life balance.
- 20 days annual leave plus bank holidays (pro-rata).
- Company pension scheme.
- Access to a comprehensive employee assistance programme.
- Opportunities for professional development and training.
- A supportive and collaborative team environment.
How to Apply
Interested candidates are invited to apply by clicking on the application link below. Please ensure your CV and cover letter highlight your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application!