About Company
Alza.cz a.s. is the undisputed leader in the Czech e-commerce market and one of the largest online retailers in Central Europe. With a history of innovation spanning over two decades, Alza has consistently pushed the boundaries of online shopping, offering an unparalleled range of products from electronics and home appliances to toys and sports equipment. We are renowned for our cutting-edge technology, rapid delivery services, and unwavering commitment to customer satisfaction. Our dynamic and fast-paced environment is powered by a team of passionate professionals dedicated to shaping the future of retail. Joining Alza means becoming part of an ambitious organization that values efficiency, continuous improvement, and a proactive approach to challenges. We pride ourselves on creating a stimulating workplace where talent thrives and contributions make a tangible impact on millions of customers daily.
Job Description
Are you a highly motivated and results-driven operations professional ready to make an immediate impact? Alza.cz a.s. is seeking an exceptional Operations Manager to join our rapidly expanding team in Prague. This is a critical role for someone who thrives in a fast-paced, high-volume environment and is passionate about optimizing processes, leading teams, and driving operational excellence from day one. As our Operations Manager, you will be instrumental in overseeing the daily functions of our core operations, ensuring seamless execution, and fostering a culture of continuous improvement. You will be responsible for enhancing efficiency across various departments, from logistics and inventory management to customer fulfillment, ensuring that we consistently meet and exceed our stringent service level agreements. Your ability to quickly analyze complex operational data, identify bottlenecks, and implement effective solutions will be key to your success. We need a leader who can inspire and guide their team, manage resources effectively, and proactively anticipate future operational needs to support Alza’s sustained growth. This position offers an exciting opportunity to contribute directly to the strategic development of our operational framework and significantly influence our customer experience. If you’re ready for a challenge and eager to hit the ground running, we want to hear from you.
Key Responsibilities
- Oversee and manage the daily operational activities, ensuring efficiency, productivity, and adherence to company standards.
- Develop, implement, and optimize operational processes to reduce costs, improve service quality, and enhance overall output.
- Lead, mentor, and motivate a diverse team of operational staff, fostering a collaborative and high-performance work environment.
- Monitor key performance indicators (KPIs), analyze operational data, and generate comprehensive reports for senior management.
- Manage operational budgets, control expenses, and ensure resource allocation aligns with strategic objectives.
- Coordinate with logistics, warehousing, customer service, and other internal departments to ensure smooth end-to-end operations.
- Identify and implement new technologies and best practices to drive innovation and maintain a competitive edge.
- Ensure compliance with all relevant health, safety, environmental, and quality regulations.
- Proactively address operational challenges and implement effective corrective actions with a focus on immediate resolution and long-term prevention.
Required Skills
- Minimum of 4 years of proven experience in an operations management role, preferably within e-commerce, retail, or logistics.
- Demonstrable leadership and team management skills with a track record of motivating and developing staff.
- Strong analytical and problem-solving abilities, with proficiency in data analysis and reporting tools.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in English and Czech (written and spoken).
- Familiarity with ERP and WMS systems.
- Ability to work effectively under pressure and manage multiple priorities in a dynamic environment.
- Strong understanding of operational best practices and process improvement methodologies.
Preferred Qualifications
- Bachelor's or Master's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
- Certification in Lean Six Sigma or other process improvement methodologies.
- Experience with automated warehouse systems and advanced logistics technologies.
- Proven experience in project management.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- A dynamic, modern, and friendly work environment at the forefront of e-commerce innovation.
- Opportunities for professional growth and career development within a market-leading company.
- Employee discounts on Alza products.
- Comprehensive health and wellness programs.
- Generous vacation policy and flexible working options where applicable.
- Company-sponsored training and development programs.
- Modern office facilities in a prime Prague location.
How to Apply
Ready to take on this exciting challenge and make an immediate impact? We invite you to become a part of the Alza.cz success story. Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your qualifications and discussing how your expertise can contribute to our team.