About Company
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to making financial lives better through the power of every connection. With a global presence and a dedication to innovation, we empower our employees to drive progress, deliver exceptional service, and build a more sustainable future. Join a team that values diversity, integrity, and a client-centric approach, where your contributions make a tangible difference.
Job Description
We are seeking a highly motivated and detail-oriented Operations Analyst to join our dynamic team in Surfside, Huntington Beach. This is an immediate start position, requiring a proactive individual ready to contribute from day one to the efficiency and effectiveness of our banking operations. As an Operations Analyst, you will play a crucial role in analyzing, monitoring, and improving operational processes across various financial products and services. You will be responsible for identifying opportunities for streamlining workflows, ensuring compliance with regulatory standards, and supporting strategic initiatives through data-driven insights. This role offers an excellent opportunity to gain deep exposure to the intricacies of financial operations, collaborate with diverse stakeholders, and drive tangible improvements that directly impact our client service and business performance. If you thrive in a fast-paced environment, possess strong analytical capabilities, and are eager to make an immediate impact, we encourage you to apply.
Key Responsibilities
- Analyze existing operational processes to identify inefficiencies, risks, and opportunities for improvement.
- Develop and implement solutions to optimize workflows, enhance data accuracy, and improve overall operational performance.
- Monitor key performance indicators (KPIs) and operational metrics, preparing regular reports for management review.
- Ensure strict adherence to company policies, industry regulations, and compliance standards.
- Collaborate with various internal departments, including technology, risk, compliance, and front-office teams, to drive cross-functional projects.
- Support the implementation of new systems, products, or services by providing operational expertise and testing support.
- Investigate and resolve operational discrepancies and client inquiries in a timely and efficient manner.
- Contribute to risk assessments and develop mitigation strategies for operational risks.
Required Skills
- Proven analytical and problem-solving skills with a keen eye for detail.
- Proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables, data manipulation) and other data analysis tools.
- Strong verbal and written communication skills, with the ability to present complex information clearly and concisely.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Demonstrated ability to manage multiple priorities and projects simultaneously.
- Solid understanding of financial products, services, or banking operations.
- Bachelor's degree in Finance, Business Administration, Economics, or a related field.
Preferred Qualifications
- 2+ years of experience in an operations, analyst, or related role within the financial services industry.
- Experience with process improvement methodologies (e.g., Lean, Six Sigma).
- Familiarity with financial reporting software or banking platforms.
- Master's degree or relevant professional certifications (e.g., CFA, FRM).
- Basic programming skills (e.g., SQL, Python) for data extraction and analysis.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off (vacation, sick leave, holidays).
- 401(k) retirement plan with company match.
- Employee stock purchase program.
- Tuition reimbursement and continuous learning opportunities.
- Wellness programs and employee assistance initiatives.
- Opportunities for career growth and professional development within a global organization.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume highlights your relevant experience and qualifications for this Operations Analyst role. We look forward to reviewing your application!