About Company
The Home Depot is the world’s largest home improvement retailer, with over 2,200 stores across North America. We empower our customers to create the homes of their dreams, providing not just products but also knowledge, service, and inspiration. At The Home Depot, we believe in fostering a culture of teamwork, growth, and community. We’re committed to building a diverse and inclusive environment where every associate can thrive, offering opportunities for career advancement and personal development. Join our dedicated team in Middletown, Connecticut, and become a part of a company that makes a real difference in the lives of our customers and communities.
Job Description
Are you a natural leader with a passion for sales and an unwavering commitment to customer satisfaction? The Home Depot is seeking an enthusiastic and experienced On-site Retail Floor Manager to lead our dynamic Sales Department team in Middletown, Connecticut. This is a pivotal role for an individual who thrives in a fast-paced, high-volume retail environment, is adept at driving sales performance, and is dedicated to fostering a positive and productive work culture. As a Retail Floor Manager, you will be instrumental in overseeing daily sales operations, ensuring an exceptional and seamless shopping experience for our diverse customer base, and guiding your team to achieve ambitious sales targets. You will be directly responsible for the operational efficiency and visual merchandising excellence within your assigned department, managing inventory, and maintaining the highest standards of store presentation and safety. This role demands a hands-on approach, requiring you to actively engage with customers, resolve complex issues, and serve as a mentor and coach to your associates. You will empower your team through ongoing training, performance feedback, and recognition, helping them to develop their skills and grow within the company. If you are ready to take on a challenging yet immensely rewarding position where your leadership directly impacts business success, team development, and customer loyalty, we invite you to explore this opportunity. You will contribute significantly to the store’s overall success, ensuring that our customers receive expert advice, superior service, and the best products for their home improvement projects, solidifying The Home Depot’s reputation as the go-to destination for all their needs. Your commitment to operational excellence and associate development will be paramount to your success and the continuous growth of the department.
Key Responsibilities
- Lead, motivate, and develop a team of sales associates to achieve departmental and store sales goals.
- Oversee daily sales floor operations, ensuring optimal staffing, customer service, and product availability.
- Implement effective merchandising strategies to enhance product visibility and drive sales.
- Manage departmental inventory, including ordering, receiving, stocking, and returns, to maintain optimal levels.
- Ensure compliance with all company policies, procedures, and safety standards.
- Handle customer inquiries, complaints, and complex sales transactions with professionalism and efficiency.
- Conduct regular performance reviews, provide constructive feedback, and facilitate training for team members.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Collaborate with other department managers and store leadership to achieve overall store objectives.
- Maintain a clean, organized, and safe working environment for both associates and customers.
Required Skills
- 3-5 years of progressive retail management experience, preferably in a sales-focused role.
- Proven track record of driving sales performance and achieving targets.
- Exceptional leadership and team-building capabilities.
- Strong interpersonal and communication skills, both verbal and written.
- Ability to analyze sales data and make data-driven decisions.
- Proficiency in retail operating systems and inventory management software.
- Strong problem-solving skills and ability to thrive in a fast-paced environment.
- High school diploma or equivalent.
Preferred Qualifications
- Bachelor's degree in Business, Retail Management, or a related field.
- Experience in the home improvement retail sector.
- Bilingual proficiency (English/Spanish).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holiday pay.
- Associate discounts on a wide range of products.
- Opportunities for career advancement and professional development programs.
- Tuition reimbursement.
- Employee stock purchase plan.
How to Apply
Please click on the application link below to submit your application directly through our careers portal. Search for ‘Retail Floor Manager’ in ‘Middletown, CT’ to find this specific opening or similar roles.