About Company
Best Western Plus Bella Vista offers a welcoming and comfortable stay for guests visiting Northwest Arkansas. Nestled amidst the scenic beauty of the Ozark Mountains, our hotel prides itself on providing exceptional service, modern amenities, and a pristine environment. We are dedicated to creating memorable experiences for every guest, whether they’re here for business or leisure. Our team is the heart of our operation, contributing to a friendly, professional, and supportive workplace culture where hard work is recognized and valued. Join us in upholding our high standards of hospitality and becoming a part of a family committed to excellence.
Job Description
Are you a meticulous and dedicated individual with a passion for creating sparkling clean and inviting spaces? Best Western Plus Bella Vista is seeking an enthusiastic On-site Housekeeper to join our morning shift team. As a vital member of our hospitality crew, you will play a crucial role in ensuring our guests enjoy an impeccable and comfortable stay. This is more than just cleaning; it’s about crafting an atmosphere of serenity and cleanliness that makes a lasting positive impression.
In this full-time position, you will be responsible for maintaining the highest standards of cleanliness and order across our guest rooms and common areas. Your day will begin with preparing your cart and coordinating with the front desk to prioritize rooms, ensuring all departing guests’ rooms are ready for new arrivals swiftly and thoroughly. You’ll expertly clean, sanitize, and restock guest rooms, paying close attention to every detail from linens to bathroom fixtures, ensuring everything meets our stringent quality guidelines. Beyond the rooms, you’ll also contribute to the upkeep of our lobbies, hallways, and public restrooms, ensuring a consistently pristine environment throughout the hotel.
We are looking for someone who takes pride in their work, possesses a strong work ethic, and can work efficiently both independently and as part of a team. Excellent time management, a keen eye for detail, and a friendly demeanor are essential. If you are reliable, energetic, and committed to delivering exceptional guest satisfaction through your dedication to cleanliness, we encourage you to apply. This role offers an opportunity to be a cornerstone of our guest experience, directly contributing to the reputation of Best Western Plus Bella Vista as a premier destination.
Key Responsibilities
- Clean and sanitize guest rooms, including bathrooms, bedrooms, and living areas, to hotel standards.
- Change linens, make beds, and replenish towels and guest amenities daily.
- Dust, vacuum, sweep, and mop all surfaces within assigned guest rooms and common areas.
- Empty wastebaskets and transport trash and waste to disposal areas.
- Inspect rooms for maintenance needs and report any damages or repair requirements to supervision promptly.
- Maintain cleanliness and organization of housekeeping carts and storage areas.
- Handle guest requests promptly and courteously.
- Adhere to all hotel safety and sanitation policies and procedures.
- Assist with laundry duties as needed, including sorting, washing, drying, and folding linens.
- Perform deep cleaning tasks as scheduled or requested.
Required Skills
- Strong attention to detail and a commitment to high-quality results.
- Ability to work efficiently and manage time effectively in a fast-paced environment.
- Good physical stamina and ability to lift, bend, push, pull, and stand for extended periods.
- Reliable and punctual, with a strong work ethic.
- Basic understanding of cleaning chemicals and their safe application.
- Ability to work independently and as part of a team.
- Excellent communication skills to interact courteously with guests and team members.
Preferred Qualifications
- Previous experience (6+ months) in a housekeeping or cleaning role, preferably in a hotel or hospitality setting.
- Familiarity with hotel operating procedures and standards.
- High school diploma or equivalent.
- A positive attitude and a passion for providing excellent guest service.
Perks & Benefits
- Competitive hourly wage.
- Paid time off and holiday pay.
- Opportunity for career growth and advancement within the hospitality industry.
- Employee discounts on Best Western properties worldwide.
- A supportive and friendly work environment.
- Training and development opportunities.
- Complimentary employee meals during shift (where applicable).
How to Apply
We invite qualified candidates who are eager to contribute to a welcoming and clean environment for our guests to apply. Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application and potentially welcoming you to the Best Western Plus Bella Vista family!