About Company
Médecins Sans Frontières (MSF), also known as Doctors Without Borders, is an independent international medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters, and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender, or political affiliation. Our operations in the Democratic Republic of Congo, particularly in the Ituri Province, are critical given the ongoing humanitarian crises, displacement, and limited access to healthcare. We provide essential medical care, nutritional support, and emergency response services to vulnerable populations. Joining MSF means becoming part of a dedicated team committed to making a tangible difference in the lives of those most in need. We value diversity, teamwork, and a shared commitment to humanitarian principles, fostering an environment where every role, no matter how seemingly small, contributes significantly to our collective mission.
Job Description
Are you a highly organized, reliable, and discreet individual looking to contribute to a vital humanitarian mission? Médecins Sans Frontières (MSF) in Bunia, Ituri Province, is seeking a dedicated Office Messenger for Internal Delivery to join our dynamic team. This essential role ensures the smooth and efficient flow of critical documents, supplies, and communications within our Bunia office and to local partners as required, directly supporting our life-saving operations.
In this role, you will be the backbone of our internal logistical and communication network. Your day will involve meticulously sorting, distributing, and collecting mail, packages, and inter-office correspondence, guaranteeing that information reaches the right hands at the right time. This is more than just a delivery role; it’s a position of trust and responsibility, requiring a keen eye for detail and an unwavering commitment to confidentiality. You will play a crucial part in maintaining the operational efficiency of our office, allowing our medical and administrative staff to focus on their core responsibilities without interruption. The dynamic nature of humanitarian work means you’ll be an active participant in ensuring our communications are swift and secure, directly impacting our ability to respond effectively to urgent needs.
Beyond routine deliveries, you will assist with general office duties, including preparing meeting rooms, ensuring supplies are well-stocked, and providing logistical support for events. You will be expected to maintain accurate records of all deliveries and collections, providing a transparent audit trail for important documents. Your professionalism and polite demeanor will represent MSF in every interaction, both internally and externally, upholding the integrity of our mission. We are looking for someone who is proactive, physically fit, and capable of working independently while also being a collaborative team player. Your contribution will directly impact our ability to deliver timely and effective humanitarian aid to the communities we serve in Ituri Province. If you are eager to apply your skills in a meaningful way within a supportive and impactful international organization, we encourage you to apply and become a vital part of our humanitarian efforts.
Key Responsibilities
- Sort and distribute incoming mail, documents, and packages to the appropriate departments or individuals within the Bunia office.
- Collect outgoing mail and documents from various departments and ensure their timely dispatch or delivery.
- Maintain accurate records of all deliveries and collections, including dates, times, sender, receiver, and content, ensuring proper accountability.
- Perform internal deliveries of documents, supplies, and small equipment between different office sections and departments.
- Ensure the secure and confidential handling of sensitive information and documents.
- Assist in the preparation of meeting rooms, ensuring they are tidy and equipped with necessary materials.
- Provide logistical support for internal events, workshops, or trainings as needed.
- Monitor and replenish office supplies, reporting low stock levels to the administrative team.
- Operate and maintain office equipment such as photocopiers, scanners, and binding machines for official document processing.
- Conduct occasional external deliveries to local partners or service providers within Bunia, maintaining a professional representation of MSF.
Required Skills
- Minimum of 1 year of proven experience in a messenger, delivery, or general office support role.
- Basic literacy and numeracy skills (ability to read, write, and perform simple calculations).
- Excellent organizational and time management skills.
- Strong sense of responsibility, discretion, and confidentiality.
- Ability to work independently and as part of a team.
- Physical fitness and ability to carry and lift packages, and to move around the office/city frequently.
- Punctual and reliable.
- Proficiency in basic French or Swahili (local languages are a strong asset for communication).
Preferred Qualifications
- High school diploma or equivalent.
- Experience working with international non-governmental organizations (NGOs) or humanitarian agencies.
- Familiarity with the geography and common routes within Bunia.
- Basic knowledge of office administration procedures.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health insurance coverage.
- Opportunities for professional development and training within a global organization.
- A supportive and collaborative work environment.
- Contribution to a meaningful humanitarian mission that directly impacts vulnerable communities.
- Paid annual leave and public holidays.
How to Apply
Interested candidates who meet the qualifications are invited to apply by clicking on the application link below. Please ensure your application includes a detailed CV and a cover letter outlining your relevant experience and motivation for joining MSF. Only shortlisted candidates will be contacted for an interview.