About Company
At Nike, we believe in the power of sport to move the world forward. We are a global leader in athletic footwear, apparel, equipment, and accessories. Our mission is to bring inspiration and innovation to every athlete* in the world (*If you have a body, you are an athlete). We are more than just a brand; we are a community that champions equality, celebrates diversity, and strives for a sustainable future. Joining Nike means becoming part of a team dedicated to pushing boundaries, setting new standards, and creating the future of sport. Our retail stores are the heartbeat of our brand, serving as dynamic spaces where customers connect with our products, our story, and our passion. We’re building a workplace where all employees can thrive, both personally and professionally, and grow their careers with a global innovator.
Job Description
Are you a passionate leader with a proven track record in retail management? Do you live and breathe sport, and thrive in an environment where customer experience is paramount? Nike Norwich is seeking an exceptional Store Manager to lead our dynamic team. This pivotal role is more than just managing a store; it’s about inspiring a team, driving performance, and cultivating a vibrant community hub for athletes and enthusiasts alike. You will be responsible for upholding Nike’s brand integrity, delivering unparalleled customer service, and achieving ambitious sales targets. We’re looking for someone who can mentor, motivate, and develop a high-performing team, fostering an inclusive environment where everyone feels empowered to contribute their best. This role demands a strategic thinker who can analyze business trends, implement effective sales strategies, and maintain operational excellence. If you’re ready to lace up and make a significant impact, leading a team that champions the spirit of sport every day, we invite you to join us at Nike Norwich. You’ll be at the forefront of innovative retail, helping to shape the future of sport in our community.
Key Responsibilities
- Lead, mentor, and motivate a diverse team of retail associates, fostering a culture of excellence, accountability, and continuous improvement.
- Drive store sales and profitability by developing and executing strategic business plans, analyzing performance metrics, and identifying growth opportunities.
- Ensure exceptional customer experience by maintaining high standards of service, product knowledge, and store presentation.
- Oversee all store operations, including inventory management, visual merchandising, loss prevention, and adherence to company policies and procedures.
- Recruit, train, and develop talent, ensuring a strong pipeline of skilled and passionate individuals who embody Nike's values.
- Manage store scheduling, payroll, and budget to optimize operational efficiency and resource allocation.
- Implement effective marketing and promotional strategies to engage customers and drive traffic to the store.
- Act as a brand ambassador, representing Nike's values and mission within the local community.
- Ensure compliance with all health, safety, and security regulations.
Required Skills
- Minimum of 4 years of retail management experience, preferably in a fast-paced, high-volume environment.
- Demonstrated ability to lead, develop, and inspire a team to achieve outstanding results.
- Strong business acumen with a proven track record of achieving sales targets and managing budgets.
- Exceptional customer service skills and a passion for creating memorable retail experiences.
- Excellent communication, interpersonal, and organizational skills.
- Proficiency in retail point-of-sale (POS) systems and basic computer applications.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Preferred Qualifications
- Bachelor’s degree in Business, Retail Management, or a related field.
- Experience working with a global brand or in the sporting goods industry.
- Familiarity with Nike products and a passion for sport and fitness.
- Experience in visual merchandising and store layout optimization.
Perks & Benefits
- Competitive salary and bonus structure.
- Generous employee discount on Nike products.
- Comprehensive health and wellness benefits package.
- Retirement savings plan with company contributions.
- Paid time off and holiday pay.
- Opportunities for career growth and professional development within a global organization.
- Access to exclusive Nike events and product launches.
- An inclusive and dynamic work environment that celebrates diversity.
How to Apply
Ready to lead a dynamic team at the forefront of sport? Click the link below to apply directly on our careers site. We look forward to reviewing your application and discovering how you can bring your passion and leadership to Nike Norwich!