About Company
Nike is a global leader in athletic footwear, apparel, equipment, accessories, and services. Driven by our passion for sport and our desire to innovate, we are dedicated to bringing inspiration and innovation to every athlete* in the world. Our mission is to do everything possible to expand human potential. We believe in building a team that is as diverse as the world we serve, fostering a culture of creativity, collaboration, and continuous growth. At Nike, we are more than just a brand; we are a community committed to creating a better future through the power of sport. Join Nike and contribute to a legacy of performance and style that spans generations. (*If you have a body, you are an athlete.)
Job Description
Are you passionate about sport, style, and delivering an exceptional customer experience? Nike Drake Circus in Plymouth is seeking enthusiastic and dynamic Sales Associates, known internally as ‘Athletes,’ to join our vibrant team. This is an exciting opportunity to immerse yourself in the world of Nike, surrounded by cutting-edge athletic products and a community that shares your love for movement and innovation. As a Nike Sales Associate, you are more than just a salesperson; you are a brand ambassador, a product expert, and a guide who helps our customers find the perfect gear to achieve their athletic and lifestyle goals. You’ll be instrumental in creating an energetic and welcoming retail environment, ensuring every visitor enjoys a premium shopping journey from the moment they step through our doors.
Your day will involve connecting with a diverse range of customers, understanding their needs, and effectively recommending Nike’s extensive product line, from the latest running shoes to performance apparel and essential accessories. You’ll become proficient in our product technologies, innovations, and the stories behind them, using this knowledge to inspire and educate. Maintaining an organized, visually appealing sales floor, processing transactions efficiently, and contributing to overall store operations will also be key aspects of your role. We are looking for individuals who are proactive, eager to learn, and embody the Nike spirit of teamwork and excellence. If you thrive in a fast-paced environment, love engaging with people, and are ready to contribute to a world-renowned brand, this immediate hiring opportunity is perfect for you. Join us and help shape the future of sport retail while advancing your own career with unparalleled training and development opportunities.
Key Responsibilities
- Provide exceptional customer service, creating a premium retail experience for all visitors.
- Engage actively with customers, understanding their specific needs and recommending suitable Nike products.
- Maintain an expert-level knowledge of Nike products, technologies, and current trends to educate and inspire customers.
- Assist with visual merchandising, ensuring the store is clean, organised, and appealing, adhering to Nike brand standards.
- Process transactions accurately and efficiently using point-of-sale (POS) systems.
- Contribute actively to achieving individual and team sales targets and key performance indicators.
- Handle customer inquiries, returns, and exchanges professionally and courteously.
- Support store operations, including inventory management, stock replenishment, and general upkeep.
- Uphold Nike's brand standards, company policies, and health and safety regulations at all times.
Required Skills
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- A genuine passion for sport, fitness, fashion, or the Nike brand.
- Ability to thrive and perform effectively in a fast-paced and dynamic retail environment.
- Strong team player mentality, capable of collaborating effectively with colleagues.
- Basic computer proficiency and comfort with technology for POS systems.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Preferred Qualifications
- Previous retail sales or customer service experience, ideally within an apparel or sporting goods environment.
- In-depth knowledge of Nike products, innovations, and brand history.
- Ability to speak multiple languages (beneficial but not mandatory).
Perks & Benefits
- Competitive salary and opportunities for performance-based incentives.
- Generous employee discount on Nike footwear, apparel, and equipment.
- Opportunities for career growth and professional development within a global company.
- Access to exclusive Nike events, product launches, and employee engagement activities.
- Comprehensive training programs designed to enhance your retail and product knowledge.
- A dynamic, inclusive, and supportive work environment.
- Paid time off and holiday benefits.
How to Apply
Ready to inspire the athlete in everyone? Click the application link below to submit your resume and cover letter directly through the Nike careers portal. We look forward to reviewing your application and welcoming you to our team!