About Company
National Commercial Bank Jamaica (NCB) is the largest financial group in Jamaica, serving millions of customers across various sectors. With a rich history spanning over 180 years, NCB is committed to fostering economic growth and financial inclusion within Jamaica and the wider Caribbean. We offer a comprehensive suite of financial products and services, including retail and corporate banking, wealth management, and insurance. At NCB, we believe in empowering our employees to innovate, excel, and contribute meaningfully to our customers’ success and the nation’s development. Our core values revolve around integrity, customer focus, innovation, and teamwork, creating a dynamic and supportive environment where talent thrives. Join a team dedicated to shaping the future of finance in Jamaica.
Job Description
Are you a highly motivated and technically proficient Network Engineer with a passion for ensuring robust connectivity and ironclad security? National Commercial Bank Jamaica (NCB) is seeking a skilled professional to join our dynamic IT team in Santa Cruz, Saint Elizabeth. In this critical role, you will be instrumental in designing, implementing, maintaining, and troubleshooting our extensive network infrastructure, ensuring seamless operations for our branches and business units.
This position focuses heavily on both network connectivity – optimizing performance, managing traffic, and ensuring high availability – and network security – protecting our vital assets from evolving cyber threats. You will be responsible for the day-to-day management of our LAN/WAN environments, including routing, switching, and wireless systems, while also playing a key role in the configuration and management of firewalls, intrusion detection/prevention systems (IDPS), and VPN solutions.
Beyond routine maintenance, you will contribute to strategic projects, evaluating new technologies, performing vulnerability assessments, and implementing security best practices to harden our network perimeter. The ideal candidate will possess a deep understanding of network protocols, security principles, and a proactive approach to problem-solving. You’ll work collaboratively with cross-functional teams, providing expert guidance and support to maintain our high standards of service and security. This is an exciting opportunity to make a tangible impact on the reliability and security of critical financial systems within a leading Caribbean institution. We are looking for someone who thrives in a fast-paced environment, is detail-oriented, and committed to continuous learning and improvement in the ever-evolving landscape of network technology.
Key Responsibilities
- Design, implement, configure, and maintain network hardware and software, including routers, switches, firewalls, and wireless access points.
- Monitor network performance and availability, troubleshoot complex network issues, and perform root cause analysis to ensure optimal uptime.
- Manage and configure network security devices and policies, including firewalls, VPNs, IDS/IPS, and web filtering, to protect against cyber threats.
- Develop and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.
- Conduct regular network vulnerability assessments and implement remediation strategies to enhance security posture.
- Participate in the planning and execution of network upgrades, migrations, and new technology deployments.
- Respond to and resolve network security incidents, performing forensic analysis where required.
- Collaborate with other IT teams to ensure seamless integration of network services with server, application, and cloud infrastructure.
- Provide technical guidance and support to junior network staff and other IT personnel.
Required Skills
- Proven experience (3-5 years) as a Network Engineer, specifically in connectivity and security.
- Strong knowledge of TCP/IP, routing protocols (BGP, OSPF, EIGRP), and switching technologies (VLANs, STP, EtherChannel).
- Hands-on experience with major network vendor equipment (e.g., Cisco, Juniper, Fortinet, Palo Alto Networks).
- Expertise in configuring and managing firewalls, VPNs (IPsec, SSL), and other network security appliances.
- Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, Zabbix).
- Solid understanding of network segmentation, access control lists (ACLs), and intrusion detection/prevention systems.
- Excellent problem-solving and analytical skills with a methodical approach to troubleshooting.
- Ability to work independently and as part of a team in a fast-paced, high-pressure environment.
- Strong verbal and written communication skills.
Preferred Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Industry certifications such as CCNA, CCNP Security, CCIE, Fortinet NSE, or Palo Alto PCNSA/PCNSE.
- Experience with cloud networking concepts (Azure, AWS, GCP).
- Knowledge of scripting languages for network automation (e.g., Python, Ansible).
- Experience in the financial services industry.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company contributions.
- Paid time off and holidays.
- Opportunities for professional development and continuous learning.
- A supportive and collaborative work environment.
- Employee wellness programs.
- Access to a wide range of NCB financial services.
How to Apply
If you are a driven Network Engineer looking to advance your career with a leading financial institution, we encourage you to apply! Please click on the link below to visit our careers page. Search for relevant IT or Network Engineer opportunities and submit your detailed resume and cover letter outlining your experience and qualifications.