About Company
Two Small Men With Big Hearts is one of Canada’s most reputable and recognized moving companies. For over 40 years, we’ve built a legacy of trust, reliability, and exceptional customer service, helping individuals and families transition smoothly to their new homes. Our success is rooted in our commitment to our people and our customers, ensuring every move is handled with care, precision, and a personal touch. With branches across the nation, we maintain a local focus in each community we serve, including London, Ontario, where we continue to uphold our reputation for professionalism and friendly service. We believe in fostering a supportive and dynamic work environment where every team member is valued and empowered to contribute to our collective success. Join our London team and become a part of a company that truly moves people, both literally and figuratively.
Job Description
Are you energetic, reliable, and looking for a dynamic role where no two days are the same? Two Small Men With Big Hearts in London, Ontario, is seeking dedicated and enthusiastic Moving Truck Assistants to join our growing team. This is a fantastic opportunity for individuals who thrive in a fast-paced environment, enjoy physical work, and are passionate about delivering outstanding customer service. As a Moving Truck Assistant, you will be an integral part of our moving crew, working alongside experienced drivers and movers to safely and efficiently transport household goods and commercial items for our valued clients. While this is a full-time role, we understand the need for work-life balance and offer flexible scheduling options to accommodate various personal commitments, making it an ideal position for those seeking consistent work with adaptable hours. You will play a crucial role in ensuring our clients’ belongings are handled with the utmost care, from initial packing and protective wrapping at the origin to careful unloading and placement at the destination. This position is not just about heavy lifting; it’s about being part of a team that makes a significant positive impact during a major life event for our customers, providing peace of mind and reducing the stress of relocation. Every day presents new challenges and new places, keeping the work engaging and fresh. We are looking for individuals who are not only physically strong and capable of sustained effort but also possess a positive attitude, excellent communication skills, and a strong commitment to teamwork. Your attention to detail in handling delicate items, your problem-solving skills when navigating tricky spaces, and your friendly approach to customer interactions will be highly valued. If you’re ready to embark on a rewarding career path with opportunities for growth and skill development within a respected national company, and are eager to contribute to a team that prides itself on efficiency and customer satisfaction, we encourage you to apply today! Become a vital part of our mission to deliver stress-free moving experiences across London and beyond.
Key Responsibilities
- Assist the moving truck driver with the safe and efficient loading, unloading, and transportation of customer belongings.
- Carefully pack, wrap, and protect furniture, appliances, and fragile items to prevent damage during transit.
- Disassemble and reassemble furniture as required.
- Safely carry items using proper lifting techniques, including climbing stairs and navigating tight spaces.
- Ensure the truck is loaded efficiently and securely, utilizing proper packing and stacking methods.
- Communicate clearly and professionally with customers, addressing any questions or concerns with a positive attitude.
- Maintain a clean and organized work environment, including the truck and equipment.
- Adhere to all company safety policies and procedures, as well as traffic laws and regulations.
- Work collaboratively with team members to complete moves on schedule and to customer satisfaction.
- Represent Two Small Men With Big Hearts with professionalism and integrity at all times.
Required Skills
- Physical stamina and the ability to lift and carry heavy items (up to 75 lbs) repeatedly for extended periods.
- Strong work ethic and reliability, with a commitment to showing up on time for shifts.
- Excellent communication and interpersonal skills.
- Ability to work effectively as part of a team in a fast-paced environment.
- Customer-service oriented mindset with a friendly and helpful demeanor.
- Ability to follow instructions accurately and meticulously.
- Flexibility to work various shifts, including weekends and occasional evenings, as dictated by customer demand.
- Must be legally eligible to work in Canada.
Preferred Qualifications
- Previous experience in a moving, warehousing, or general labour role.
- Valid G driver's license with a clean driving record (though not required for the assistant role, it's a plus for potential growth).
- High school diploma or equivalent.
- Basic knowledge of furniture assembly/disassembly.
Perks & Benefits
- Competitive hourly wages with opportunities for tips.
- Flexible scheduling options to support work-life balance.
- Opportunity for skill development and career advancement within a national company.
- Supportive and team-oriented work environment.
- Chance to stay physically active and fit.
- Direct deposit pay.
- Comprehensive training provided.
How to Apply
If you are ready to be a part of a dynamic team and contribute to a company renowned for its commitment to customer satisfaction, we invite you to apply! Please click on the application link below to submit your resume and cover letter. We thank all applicants for their interest; however, only those selected for an interview will be contacted.