About Company
HSBC is one of the world’s largest banking and financial services organizations, serving over 40 million customers worldwide. With a strong presence across 64 countries and territories, we connect customers to opportunities, enabling businesses to thrive and economies to prosper. In the UK, we are a leading retail and commercial bank, deeply embedded in local communities and committed to supporting our customers’ financial journeys. We foster a culture of integrity, collaboration, and continuous development, where every employee is valued and empowered to make a significant impact. Join a team that is dedicated to building a brighter future, not just for our customers, but for our people and the communities we serve.
Job Description
Are you a results-driven and empathetic financial professional with a passion for helping individuals achieve their homeownership dreams? HSBC is Hiring Immediately for an experienced Mortgage Advisor to join our dynamic team in Liverpool, England. In this pivotal role, you will be the trusted expert guiding our customers through one of the most significant financial decisions of their lives. You will provide comprehensive, tailored mortgage advice, ensuring a seamless and positive experience from initial inquiry to completion. We’re looking for someone who excels at building rapport, understands complex financial products, and can clearly articulate solutions in an approachable manner. This role offers the opportunity to work within a globally recognised brand, leveraging extensive resources and a supportive environment to help you succeed. You will manage a diverse portfolio of clients, identify their needs, and present suitable mortgage products from our extensive range. Your ability to navigate regulatory requirements with precision and maintain high ethical standards will be crucial. If you’re ready to take the next step in your career, making a real difference in people’s lives while contributing to a leading financial institution, we encourage you to apply now. This is a fantastic opportunity for a dedicated professional looking to grow within a supportive and forward-thinking organisation, right here in the vibrant heart of Liverpool.
Key Responsibilities
- Conduct comprehensive financial fact-finds with clients to understand their needs, circumstances, and objectives.
- Provide expert, impartial, and compliant mortgage advice, recommending suitable products from HSBC's extensive portfolio.
- Guide clients through the entire mortgage application process, from initial consultation to completion, ensuring all necessary documentation is gathered.
- Maintain up-to-date knowledge of mortgage products, lending criteria, and regulatory changes (e.g., FCA, MMR).
- Build and nurture strong, long-lasting client relationships through exceptional service and proactive communication.
- Achieve personal and team sales targets while adhering to HSBC's risk and compliance standards.
- Collaborate with internal teams, including underwriters and sales support, to ensure efficient processing of applications.
- Identify and refer opportunities for other HSBC financial products and services where appropriate.
- Actively participate in ongoing professional development and training programmes.
Required Skills
- Proven experience as a Mortgage Advisor or in a similar regulated financial advice role (minimum 3 years).
- Full CeMAP (Certificate in Mortgage Advice and Practice) qualification or equivalent.
- Excellent understanding of the UK mortgage market, including regulatory frameworks (FCA, MMR).
- Strong sales and negotiation skills with a client-centric approach.
- Exceptional communication and interpersonal skills, capable of explaining complex information clearly.
- Demonstrated ability to build rapport and trust with a diverse range of clients.
- High level of integrity, professionalism, and adherence to compliance standards.
- Proficiency in financial software and CRM systems.
- Results-oriented with a proven track record of meeting and exceeding targets.
Preferred Qualifications
- Experience with a major high-street bank or building society.
- Knowledge of other regulated financial products, such as protection or general insurance.
- Additional financial planning qualifications (e.g., DipFA, CeRER).
- A strong network within the local Liverpool community.
- Experience working with both residential and buy-to-let mortgages.
Perks & Benefits
- Competitive base salary with performance-based bonus scheme.
- Generous pension scheme contributions.
- Private medical insurance.
- Life assurance and income protection.
- 25 days annual leave plus bank holidays, with options to buy/sell extra days.
- Employee preferential rates on HSBC products and services.
- Comprehensive training and development programmes.
- Career progression opportunities within a global financial institution.
- Employee assistance programme and wellbeing initiatives.
- Flexible benefits package to suit individual needs.
How to Apply
If you are a driven Mortgage Advisor eager to make a significant impact within a leading global bank, we want to hear from you! Please click on the application link below to visit the HSBC UK careers portal. Search for ‘Mortgage Advisor’ or ‘Financial Advisor’ roles in Liverpool to submit your CV and cover letter, outlining your relevant experience and why you are the ideal candidate for this opportunity. We are hiring immediately and look forward to receiving your application.