About Company
U-Haul Moving & Storage of Sydney is a proud local branch of U-Haul International, the leading provider of DIY moving and storage solutions in North America. For over 75 years, U-Haul has been dedicated to helping people move themselves and their belongings with ease and affordability. Our Sydney location offers a wide range of services including truck and trailer rentals, self-storage units, moving supplies, and hitch installations. We are committed to fostering a supportive and dynamic work environment where team members can grow, learn, and contribute to our mission of providing convenient and secure storage solutions for our valued customers. Join a team that values customer service, teamwork, and making a real difference in people’s moving journeys.
Job Description
Are you a highly motivated individual with a passion for customer service and a knack for organization? U-Haul Moving & Storage of Sydney is actively seeking a Mini-Warehouse Storage Associate to join our dedicated team. This dynamic role is perfect for someone who thrives in a fast-paced environment and appreciates the flexibility to balance work with other commitments. As a Storage Associate, you will be the welcoming face of our facility, guiding customers through the process of renting storage units, assisting with moving supply purchases, and ensuring our property remains clean, secure, and well-maintained. We pride ourselves on offering flexible scheduling options, making this an ideal opportunity for students, parents, or anyone seeking a work-life balance. You will play a crucial role in maintaining our high standards of operational excellence and customer satisfaction, providing essential support to individuals and families during their moving and storage transitions. This position offers an excellent opportunity to gain valuable experience in customer relations, retail operations, and facility management within a nationally recognized brand. If you possess a strong work ethic, attention to detail, and a friendly demeanor, we encourage you to apply and become a vital part of the U-Haul team in Sydney, Nova Scotia. Your contributions will directly impact our community by providing essential, reliable storage services.
Key Responsibilities
- Greet customers warmly and assist them with the rental of mini-warehouse storage units, explaining terms and conditions clearly.
- Process payments, handle cash, and manage daily sales transactions accurately.
- Educate customers on various storage unit sizes, features, and pricing, recommending the best solutions for their needs.
- Assist customers with moving supply purchases, providing product knowledge and recommendations.
- Conduct daily facility walk-throughs to ensure cleanliness, security, and proper maintenance of the mini-warehouse property.
- Perform light janitorial duties to maintain a presentable and hygienic environment for customers and staff.
- Handle customer inquiries and resolve issues professionally and efficiently, both in-person and over the phone.
- Maintain accurate records of storage rentals, payments, and customer interactions.
- Assist with inventory management of moving supplies and other retail products.
- Adhere to all company policies, procedures, and safety guidelines.
Required Skills
- Excellent customer service and interpersonal communication skills
- Basic computer proficiency for point-of-sale systems and administrative tasks
- Ability to work independently and as part of a team
- Strong organizational skills and attention to detail
- Ability to lift and move up to 50 lbs.
- Flexibility to work varying shifts, including weekends and holidays as needed
- Reliable and punctual work ethic
Preferred Qualifications
- Previous experience in a retail, customer service, or storage facility environment
- High School Diploma or equivalent
- Familiarity with U-Haul products and services
Perks & Benefits
- Competitive hourly wage with opportunities for advancement
- Flexible scheduling to accommodate personal commitments
- Comprehensive on-the-job training
- Employee discounts on U-Haul products and services
- Supportive and collaborative team environment
- Opportunity to work with a well-established national brand
How to Apply
Interested candidates are encouraged to click on the application link below to apply directly through the U-Haul careers portal. Please ensure your application highlights your customer service experience and your availability for flexible scheduling.