About Company
Microsoft is a global leader in software, services, devices, and solutions, dedicated to empowering every person and every organization on the planet to achieve more. With a rich history of innovation, we are committed to building a future where technology is accessible, intelligent, and beneficial to everyone. Our diverse teams work collaboratively to create groundbreaking products and services, from cloud computing with Azure to productivity tools like Microsoft 365, and innovative business applications such as Dynamics 365 and the Power Platform. We foster a culture of growth, inclusivity, and continuous learning, encouraging employees to push boundaries, solve complex challenges, and make a meaningful impact in the world. Joining Microsoft means becoming part of a forward-thinking organization that values creativity, collaboration, and a passion for technology’s potential.
Job Description
Are you a highly analytical and technically proficient individual with a passion for transforming business processes through Microsoft technologies? Microsoft is seeking a dedicated and innovative Business Analyst to join our dynamic team in Madisonville, Kentucky. In this pivotal role, you will bridge the gap between business needs and technical solutions, driving efficiency and delivering strategic value across various projects. You will be instrumental in understanding intricate business requirements, translating them into functional specifications, and collaborating closely with development and project management teams to implement robust solutions leveraging the Microsoft ecosystem. This position offers a unique opportunity to shape the future of business operations within a world-leading technology company, contributing directly to initiatives that impact how our organization operates and innovates. We are looking for someone who thrives in a collaborative environment, possesses exceptional problem-solving skills, and has a deep understanding of Microsoft’s suite of business applications, including but not limited to Dynamics 365, Power Platform (Power BI, Power Apps, Power Automate), and Azure services. Your insights will guide the development lifecycle, from initial concept and design to testing, deployment, and post-implementation support. You will play a critical role in ensuring that our technological investments align with our strategic objectives, providing clear communication and comprehensive documentation throughout the project lifecycle. If you are eager to apply your expertise in a challenging yet rewarding environment, constantly seeking opportunities to learn and grow, and ready to make a tangible impact, then we encourage you to apply.
Key Responsibilities
- Gather, analyze, and document detailed business requirements and translate them into functional and technical specifications for Microsoft solutions.
- Collaborate with stakeholders across various departments to understand their needs, challenges, and opportunities for process improvement.
- Design and model business processes, workflows, and data flows using Microsoft technologies such as Dynamics 365, Power BI, Power Apps, and Power Automate.
- Act as a liaison between business users and technical development teams, ensuring clear communication and mutual understanding.
- Facilitate workshops and meetings to elicit requirements, validate solutions, and drive consensus among project stakeholders.
- Perform data analysis to identify trends, insights, and areas for optimization within business processes.
- Develop test plans, scenarios, and scripts, and assist in user acceptance testing (UAT) to ensure solutions meet business requirements.
- Provide training and support to end-users on new systems and functionalities, creating user manuals and documentation.
- Monitor and evaluate the effectiveness of implemented solutions, recommending enhancements and continuous improvements.
- Stay current with the latest Microsoft technologies, industry trends, and best practices in business analysis.
Required Skills
- 3+ years of experience as a Business Analyst, specifically with Microsoft technologies
- Proficiency in Microsoft Dynamics 365 (Sales, Customer Service, Finance, Operations)
- Strong experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate)
- Demonstrated ability to gather, analyze, and document complex business requirements
- Excellent analytical, problem-solving, and critical thinking skills
- Strong communication (written and verbal) and interpersonal skills
- Experience with SQL and data modeling concepts
- Ability to work effectively in a team-oriented, collaborative environment
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field
Preferred Qualifications
- Microsoft Certified: Power Platform Business Analyst Associate or similar certification
- Experience with Azure services (e.g., Azure SQL, Azure Data Factory)
- Familiarity with Agile development methodologies
- Experience in specific industry verticals relevant to Microsoft's business segments
- Master's degree in a relevant field
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans
- Generous paid time off (PTO) and company holidays
- 401(k) retirement plan with company match
- Opportunities for professional development and continuous learning
- Tuition reimbursement programs
- Employee stock purchase program
- Fitness and wellness programs
- Employee discounts on Microsoft products and services
- Flexible work arrangements (where applicable)
- Life and disability insurance
How to Apply
To apply for this exciting opportunity, please click on the application link below. Ensure your resume and cover letter highlight your relevant experience with Microsoft technologies and your analytical capabilities.