About Company
Transdev is a global leader in mobility solutions, committed to delivering safe, reliable, and innovative transportation services. Operating in 17 countries with a workforce of over 82,000 diverse employees, we connect communities and improve lives through various transit modes including buses, trains, and paratransit services. In Phoenix, our dedicated team plays a vital role in ensuring essential medical and paratransit services are accessible, providing dignified and compassionate transport to those who need it most. Join a company that values safety, respect, and a commitment to serving the public.
Job Description
Are you a compassionate individual with a clean driving record looking to start a rewarding career in medical transportation? Transdev in Phoenix is actively seeking enthusiastic and dedicated Medical Transport Drivers to join our growing team. This is an incredible entry-level opportunity for individuals with no prior experience in medical transport. We believe in investing in our people and will provide comprehensive paid training to equip you with all the necessary skills and certifications to safely and respectfully transport passengers with medical needs to appointments, treatments, and other essential services. Your primary role will be to provide a crucial link for individuals requiring non-emergency medical transportation, ensuring their comfort, safety, and timely arrival. If you’re looking for a stable job with a purpose, where every day brings the chance to make a real difference in someone’s life, we encourage you to apply today! We are committed to fostering a supportive work environment where new drivers can thrive and grow professionally.
Key Responsibilities
- Operate company vehicles safely and efficiently, adhering to all traffic laws and company policies.
- Provide compassionate and respectful assistance to passengers, including those with disabilities or special needs, during boarding, transit, and alighting.
- Secure passengers and equipment (e.g., wheelchairs, stretchers) properly using safety restraints and protocols.
- Maintain a clean and orderly vehicle interior and exterior.
- Complete pre-trip and post-trip vehicle inspections, documenting any issues or maintenance needs.
- Communicate professionally and courteously with dispatch, passengers, and medical facility staff.
- Adhere to strict schedules and routes, adjusting as necessary while maintaining passenger safety and punctuality.
- Complete all required paperwork and electronic logs accurately and in a timely manner.
- Respond to emergencies or unexpected situations calmly and effectively, following established procedures.
- Uphold patient confidentiality and privacy in accordance with HIPAA regulations.
- Participate in ongoing training and safety programs.
Required Skills
- Valid Driver's License (Class D or equivalent)
- Clean driving record with no major violations for the past 3-5 years
- Ability to pass a DOT physical and pre-employment drug screen
- Excellent communication and interpersonal skills
- Strong commitment to safety and customer service
- Ability to lift and assist passengers (up to 50 lbs unassisted, more with assistance)
- Patience, empathy, and a compassionate demeanor
- Basic knowledge of Phoenix metropolitan area roads and navigation (or willingness to learn)
- High school diploma or GED equivalent
Preferred Qualifications
- Experience in a customer service role
- Familiarity with operating wheelchair lifts and securing devices (training provided)
- CPR and First Aid certification (will be required and provided)
Perks & Benefits
- Comprehensive Paid Training
- Competitive hourly wages
- Medical, Dental, and Vision Insurance
- Paid Time Off (PTO) and Holiday Pay
- 401(k) Retirement Plan with Company Match
- Life Insurance and Disability Coverage
- Career Advancement Opportunities
- Employee Assistance Program (EAP)
- Positive and supportive work environment
How to Apply
Ready to make a meaningful impact in your community? We invite you to take the first step towards a fulfilling career with Transdev. Please click on the application link below to submit your resume and complete our online application. Our recruitment team will review your qualifications and reach out to suitable candidates for an interview.