About Company
McDonald’s is one of the world’s most recognizable and successful quick-service restaurant brands, serving millions of customers daily across thousands of locations globally. In Philadelphia, our restaurants are cornerstones of their communities, providing delicious food, career opportunities, and a commitment to local engagement. We pride ourselves on a culture of teamwork, customer service excellence, and continuous learning, offering our employees the chance to grow with a truly iconic brand. We believe in nurturing talent from within, empowering our people to deliver smiles and build fulfilling careers. Join our Philadelphia team and become part of a legacy that’s always evolving and always serving.
Job Description
Are you an enthusiastic, customer-focused individual looking for a dynamic role with a flexible schedule in the heart of Philadelphia? McDonald’s is seeking energetic Drive-Thru Attendants to join our dedicated team. This is more than just a job; it’s an opportunity to become a vital part of our community, serving up smiles and delicious food to our valued customers on the go. As a Drive-Thru Attendant, you will be the face and voice of McDonald’s for many of our patrons, playing a crucial role in ensuring a swift, accurate, and friendly experience during their visit. Your commitment to speed, precision, and outstanding hospitality will make all the difference, transforming a simple meal into a memorable moment.
We understand that life is busy, which is why we offer flexible scheduling options to help you balance your personal commitments with your professional aspirations. Whether you’re a student, a parent, or simply seeking a role that adapts to your lifestyle, we encourage you to apply. You’ll be part of a supportive team that values hard work, positive attitudes, and a desire to deliver the golden standard of customer service. This role provides an excellent foundation for a career in the food service industry, with opportunities for advancement and skill development within the McDonald’s system. We are committed to fostering an inclusive environment where every team member feels valued and empowered to contribute to our collective success. If you thrive in a fast-paced environment and enjoy making people’s day a little brighter, we want to hear from you. Come join a brand that is famous for its food, its people, and its commitment to community.
Key Responsibilities
- Greet customers warmly and take accurate orders at the drive-thru window with a friendly and positive attitude.
- Operate the cash register and handle cash and credit card transactions efficiently and accurately.
- Process customer payments and provide correct change.
- Relay orders to the kitchen staff clearly and correctly.
- Present food and drink orders to customers in a timely and accurate manner.
- Ensure all food safety and sanitation standards are consistently met.
- Maintain a clean and organized drive-thru area and workstation.
- Work effectively as part of a team to ensure smooth operations during peak hours.
- Address customer inquiries and resolve minor complaints with professionalism and a service-oriented approach.
- Assist with other restaurant duties as needed, including stocking and cleaning.
Required Skills
- Excellent verbal communication skills.
- Strong customer service orientation.
- Ability to work in a fast-paced environment.
- Basic math skills for handling transactions.
- Ability to work flexible hours, including weekends and holidays.
- Positive attitude and a strong work ethic.
- Ability to stand for extended periods.
- Reliable and punctual.
Preferred Qualifications
- Previous experience in a customer service or food service role.
- High school diploma or equivalent.
- Familiarity with point-of-sale (POS) systems.
- Ability to multitask effectively.
Perks & Benefits
- Competitive hourly wages.
- Flexible scheduling options to fit your lifestyle.
- Opportunities for career advancement and growth within McDonald's.
- Employee discounts on McDonald's food.
- Training and development programs.
- Friendly and supportive team environment.
- Access to educational programs (Archways to Opportunity).
How to Apply
Ready to join the McDonald’s family? We encourage all qualified applicants to click on the application link below to apply directly through our careers portal. Please ensure your application is complete and highlights your customer service skills and availability. We look forward to reviewing your application!