About Company
Oxford Plumbing & Heating is a well-established local enterprise dedicated to providing top-tier plumbing and heating solutions across Oxford and the surrounding Oxfordshire region. For over two decades, we have built a reputation for reliability, exceptional craftsmanship, and unparalleled customer service. We pride ourselves on our deep community roots, understanding the unique needs of Oxford homes and businesses. Our team comprises highly skilled and certified professionals committed to upholding the highest standards of quality and safety in every project, from routine maintenance to complex installations and emergency repairs. We foster a collaborative and supportive environment, where innovation and continuous improvement are encouraged, ensuring we remain at the forefront of plumbing and heating technology. As we look to expand our operational capabilities and uphold our legacy, we are seeking a visionary and highly skilled individual to join our leadership as a Master Plumber and potential business owner, shaping the future of our esteemed service.
Job Description
Are you a highly experienced, certified Master Plumber with a keen entrepreneurial spirit, looking to take the reins of a thriving business? Oxford Plumbing & Heating is seeking an exceptional individual to step into a pivotal role, combining hands-on master plumbing expertise with the strategic vision of a business owner. This unique opportunity is designed for a leader ready to not only perform complex plumbing and heating tasks but also to drive the growth, operational efficiency, and overall success of a respected local company. As a Master Plumber (Business Owner), you will be instrumental in maintaining our high standards of service delivery, expanding our client base, and nurturing our team of skilled technicians. You will oversee all aspects of our plumbing and heating operations, from project management and quality control to customer relationship management and business development. This role requires an individual who is not only a master of their craft but also possesses a robust understanding of business administration, financial management, and team leadership. You will be responsible for setting strategic goals, implementing best practices, ensuring compliance with all industry regulations, and fostering a culture of excellence and safety. Your day-to-day will involve diagnosing and resolving intricate plumbing issues, leading complex installations, mentoring junior plumbers, and actively seeking new business opportunities. This is more than just a job; it’s a chance to invest your expertise and passion into a business with a strong foundation, steering it towards a prosperous future while enjoying the autonomy and rewards of ownership. We are looking for someone who shares our commitment to quality, integrity, and community service. Your leadership will be crucial in expanding our service offerings, optimizing our operational processes, and solidifying Oxford Plumbing & Heating’s position as the premier provider in the region.
Key Responsibilities
- Execute complex plumbing and heating installations, repairs, and maintenance with master-level precision.
- Oversee all operational aspects of the business, ensuring efficiency and high-quality service delivery.
- Develop and implement strategic plans for business growth, client acquisition, and service expansion.
- Manage project timelines, budgets, and resources effectively.
- Lead, mentor, and train a team of plumbing technicians, fostering a culture of continuous improvement.
- Ensure strict adherence to all relevant health, safety, and environmental regulations.
- Develop and maintain strong customer relationships, ensuring client satisfaction and repeat business.
- Manage financial performance, including budgeting, forecasting, and expense control.
- Identify and pursue new business opportunities and partnerships.
- Stay abreast of industry trends, technologies, and best practices.
Required Skills
- NVQ Level 3 or equivalent in Plumbing and Heating
- Gas Safe registration (if applicable to services offered)
- Extensive experience in all aspects of domestic and commercial plumbing and heating systems
- Proven leadership and team management abilities
- Strong business acumen and financial literacy
- Excellent problem-solving and diagnostic skills
- Exceptional customer service and communication skills
- Full UK driving license
Preferred Qualifications
- Relevant business management qualification or significant entrepreneurial experience
- Advanced certifications in specific heating systems (e.g., renewables, underfloor heating)
- Experience with CRM software and project management tools
- Demonstrable track record of growing a service-based business
Perks & Benefits
- Significant autonomy and decision-making power
- Potential for profit sharing and equity ownership opportunities
- Opportunity to shape the future direction of a well-regarded local business
- Continuous professional development and training support
- Supportive and collaborative work environment
- Competitive salary and benefits package commensurate with experience and ownership stake
How to Apply
If you are a visionary Master Plumber ready to lead and grow a reputable business, we encourage you to apply. Please click on the link below to submit your expression of interest and detailed CV. We look forward to reviewing your application.