About Company
Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. With more than 85,000 colleagues advising clients in over 130 countries, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. Through its market-leading businesses – Marsh, Guy Carpenter, Mercer, and Oliver Wyman – we help clients grow, innovate and thrive. Marsh provides insurance broking and risk management. Guy Carpenter delivers advanced risk, capital and solutions to insurers. Mercer provides advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman is a global leader in management consulting. We believe in the power of diversity, equity, and inclusion, and are committed to creating an environment where every colleague can thrive. Join us in shaping the future of business and community.
Job Description
We are seeking a highly motivated and detail-oriented Operations Associate to join our dynamic team in Columbia, South Carolina. This is an immediate hiring opportunity for an individual passionate about contributing to the operational excellence of a global leader in risk, strategy, and people. The Operations Associate will play a crucial role in supporting various facets of our business operations, ensuring smooth workflow, data accuracy, and efficient process execution. This position offers an excellent entry point for professionals eager to develop a strong foundation in financial services and consulting operations, with ample opportunities for growth and career advancement within Marsh McLennan. You will work closely with multiple departments, gaining exposure to diverse business lines and contributing directly to client success through your meticulous support. If you are a proactive problem-solver with strong organizational skills and a desire to make an impact, we encourage you to apply.
Key Responsibilities
- Manage and maintain client and operational data within internal systems, ensuring accuracy and integrity.
- Process various operational transactions, including data entry, record keeping, and report generation, in a timely and accurate manner.
- Support the preparation of client-facing materials, presentations, and reports, ensuring adherence to brand guidelines and quality standards.
- Assist with the onboarding and offboarding processes for clients and internal stakeholders, coordinating necessary documentation and access.
- Collaborate with internal teams (e.g., Client Service, Finance, Compliance) to resolve operational issues and improve workflows.
- Respond to internal inquiries regarding operational procedures, data, and system functionality.
- Identify opportunities for process improvements and contribute to the implementation of new operational efficiencies.
- Adhere to all company policies, compliance regulations, and industry best practices.
- Participate in special projects and initiatives as assigned by management.
Required Skills
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
- 2+ years of experience in an operations support role, preferably within financial services, insurance, or a professional services environment.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) with strong Excel skills.
- Exceptional attention to detail and accuracy.
- Strong organizational and time management skills with the ability to prioritize multiple tasks.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Demonstrated problem-solving capabilities.
Preferred Qualifications
- Experience with CRM software (e.g., Salesforce) or other industry-specific operational systems.
- Understanding of risk management, insurance, or consulting concepts.
- Ability to adapt quickly to new technologies and processes.
- A track record of proactively identifying and implementing process improvements.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company matching contributions.
- Tuition reimbursement and professional development opportunities.
- Employee assistance programs and wellness initiatives.
- Life and disability insurance.
- Commuter benefits program.
- Flexible spending accounts (FSAs) and health savings accounts (HSAs).
How to Apply
Interested candidates are invited to apply directly through the provided application link. Please ensure your resume highlights your relevant experience and qualifications for this role. We look forward to reviewing your application and exploring how your skills align with our needs.