About Company
Marriott International is a leading global hospitality company with an extraordinary portfolio of more than 8,500 properties across 30 brands in 138 countries and territories. We are dedicated to providing unparalleled guest experiences and fostering an environment where associates can thrive. Our commitment to excellence, integrity, and putting people first has made us a preferred employer and a trusted name in travel worldwide. Join our team and become part of a legacy built on hospitality, innovation, and a passion for service.
Job Description
Are you passionate about creating a welcoming and immaculate environment for guests? Do you take pride in the details that make a stay truly exceptional? Marriott International is actively seeking dedicated and enthusiastic Room Attendants to join our vibrant team in Luton, England. As a Room Attendant, you will be the heart of our guest experience, ensuring that every room is a pristine sanctuary where guests can relax and rejuvenate. This is more than just a cleaning role; it’s about setting the stage for memorable moments and upholding the high standards of a globally recognised brand. You will be responsible for meticulously cleaning and preparing guest rooms and public areas, making sure every surface shines, every amenity is perfectly placed, and every guest feels valued. We are looking for individuals who possess a keen eye for detail, a strong work ethic, and a genuine desire to contribute to a positive guest experience. If you are reliable, proactive, and committed to delivering exceptional service, we invite you to apply and become an integral part of our world-class hospitality team. We offer comprehensive training, a supportive work environment, and opportunities for career growth within the Marriott family. Join us and discover a fulfilling career where your contributions are celebrated, and your potential can truly unfold.
Key Responsibilities
- Clean and prepare assigned guest rooms and public areas according to Marriott's rigorous standards and procedures.
- Dust, vacuum, make beds, clean bathrooms, and replenish linens and guest amenities as per established guidelines.
- Report any maintenance issues, safety hazards, or damaged items promptly to supervision.
- Ensure all cleaning equipment is maintained, stored correctly, and used safely.
- Adhere to all health and safety regulations, including the proper use of cleaning chemicals.
- Handle guest requests and inquiries with professionalism and courtesy, escalating when necessary.
- Maintain confidentiality of guest information and hotel property.
- Assist with laundry duties and stock inventory as required.
- Collaborate effectively with other hotel departments to ensure seamless guest service.
Required Skills
- Strong attention to detail and a commitment to cleanliness.
- Ability to work independently and as part of a team.
- Good physical stamina and the ability to perform tasks requiring bending, lifting, and standing for extended periods.
- Reliable and punctual with a strong work ethic.
- Basic understanding of English for communication and instructions.
- Time management skills to complete tasks efficiently within given timeframes.
- Positive attitude and a willingness to learn.
Preferred Qualifications
- Previous experience in housekeeping or a similar role within the hospitality industry.
- Familiarity with hotel operating procedures and cleaning standards.
- Customer service experience with a focus on guest satisfaction.
- Knowledge of health and safety regulations pertinent to housekeeping.
Perks & Benefits
- Competitive hourly wage and opportunities for advancement.
- Comprehensive training and development programs.
- Employee discounts on hotel stays and food & beverage globally.
- Access to a range of health and wellness benefits.
- A supportive and inclusive work environment.
- Opportunities for career growth and professional development within Marriott International.
- Uniform provided and laundered.
How to Apply
If you are eager to embark on a rewarding career with a world-renowned hospitality leader, we encourage you to apply today! Please click on the application link below to submit your resume and complete our online application form. We look forward to reviewing your application and potentially welcoming you to the Marriott family.