About Company
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. Operating as John Hancock in the United States, we provide financial advice, insurance, wealth, and asset management solutions for individuals, groups, and institutions. With a rich history spanning over 130 years, Manulife is dedicated to fostering an inclusive, innovative, and supportive environment where our employees can thrive and make a significant impact. We are committed to building a diverse workforce that reflects the communities we serve and upholding our core values of customer-centricity, integrity, and shared ambition. Joining Manulife means becoming part of a global team that is passionate about making a difference in the lives of millions worldwide, empowering them to live their best lives.
Job Description
We are seeking a highly motivated and detail-oriented HR Assistant to join our dynamic Human Resources team in Kokomo, Indiana. This is an exceptional opportunity for an individual looking to build a career in Human Resources within a globally recognized financial services institution. As an HR Assistant, you will play a crucial role in supporting various HR functions, ensuring the smooth operation of our HR department and contributing to a positive employee experience. You will be instrumental in maintaining HR records, assisting with employee onboarding, coordinating HR-related events, and providing essential administrative support to the HR team and employees. The ideal candidate will possess excellent organizational skills, a strong understanding of confidentiality, and a proactive approach to problem-solving. This role offers a chance to gain comprehensive exposure to diverse HR practices and contribute to a thriving work environment, learning from experienced professionals.
Key Responsibilities
- Provide comprehensive administrative support to the HR department, including efficient filing, accurate data entry, and professional management of correspondence.
- Assist with the entire onboarding process for new employees, which involves preparing new hire paperwork, scheduling orientations, and ensuring a seamless transition into the company.
- Maintain accurate and up-to-date employee records in the HR Information System (HRIS) and physical personnel files, ensuring strict compliance with company policies and legal requirements.
- Coordinate various HR-related meetings, training sessions, and employee engagement events, including managing schedules, preparing necessary materials, and overseeing logistics.
- Serve as a primary point of contact for employee inquiries regarding HR policies, benefits, and procedures, efficiently escalating complex issues to the appropriate HR team member.
- Support the recruitment process by posting job advertisements, preliminary screening of resumes, scheduling interviews, and assisting with background checks.
- Generate diverse HR reports as needed, contributing to data analysis and presentation for strategic decision-making.
- Ensure strict confidentiality and discretion in handling all employee information and sensitive HR data at all times.
- Participate actively in special HR projects and initiatives as assigned, contributing to the continuous improvement of HR processes and overall departmental efficiency.
- Assist with the offboarding process, including conducting exit interviews and managing all associated paperwork.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent written and verbal communication skills for effective interaction
- Strong organizational and time management abilities, with keen attention to detail
- Demonstrated ability to maintain confidentiality and handle sensitive information with utmost discretion
- Ability to work both independently and collaboratively as part of a team in a fast-paced environment
- Basic understanding of HR principles and best practices
- Problem-solving skills and a proactive, solution-oriented approach
Preferred Qualifications
- Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field
- 1+ year of experience in an administrative or HR support role within a corporate setting
- Familiarity with HR Information Systems (HRIS), such as Workday or SuccessFactors
- Knowledge of local, state, and federal employment laws and regulations
- Certifications such as SHRM-CP or PHR are considered a significant plus
Perks & Benefits
- Competitive annual salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans for employees and their families.
- Generous paid time off (PTO), including vacation, sick leave, and company-observed holidays.
- 401(k) retirement plan with robust company matching contributions.
- Opportunities for professional development, ongoing training, and clear career advancement paths.
- Employee assistance program (EAP) and various wellness initiatives to support employee well-being.
- Life and disability insurance coverage.
- Tuition reimbursement program for continuous learning and skill enhancement.
- Access to exclusive employee discounts on various products and services.
- A supportive and collaborative work environment committed to diversity, equity, and inclusion.
How to Apply
Interested candidates are strongly encouraged to click on the application link below to submit their resume and a compelling cover letter. Please ensure your application clearly highlights your relevant experience, qualifications, and why you are the ideal candidate for this pivotal HR Assistant role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.