About Company
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. Operating primarily as John Hancock in the United States and Manulife elsewhere, we provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. With a history spanning over 135 years, Manulife is committed to building a diverse and inclusive workplace where every employee feels valued and empowered to contribute their best. Our core values emphasize customer-centricity, innovation, and unwavering integrity. Join a company that is dedicated to client success, ethical conduct, and fostering a culture of continuous learning and collaboration.
Job Description
Are you a highly meticulous and ethically driven professional with a robust understanding of financial regulations? Manulife (operating as John Hancock in the U.S.) is seeking a dedicated Compliance Officer to join our esteemed team in Muncie, Indiana. This is an immediate start opportunity for a professional eager to uphold the highest standards of regulatory compliance within a dynamic and ever-evolving financial services environment. As a Compliance Officer, you will play a pivotal and critical role in ensuring that Manulife’s extensive operations, products, and services consistently adhere to all applicable federal, state, and local laws, industry regulations, and our stringent internal policies. Your efforts will be instrumental in safeguarding the company’s integrity, protecting our valued clients, and maintaining our stellar reputation in the marketplace.
In this vital position, you will be empowered to develop, implement, and continuously monitor comprehensive compliance programs designed to mitigate risk and ensure operational excellence. Your responsibilities will extend to conducting thorough and systematic risk assessments, identifying potential vulnerabilities, and proactively advising various business units on best practices to maintain compliance. This role demands more than just knowledge; it requires a proactive and investigative approach to identifying potential compliance issues before they escalate, an exceptionally keen eye for detail when reviewing intricate operational procedures and contractual agreements, and superior communication skills to articulate complex regulatory requirements and their implications clearly and concisely to diverse stakeholders. We are specifically looking for a professional who can hit the ground running, leveraging their profound expertise and experience to immediately contribute to an organization that places immense value on integrity, accountability, and a culture of continuous improvement. If you are a self-starter who thrives in a challenging yet immensely rewarding environment, and possess an unwavering commitment to ethical conduct and regulatory adherence, we strongly encourage you to apply. Join us and become an integral part of Manulife’s robust compliance framework, helping us navigate the complex regulatory landscape with confidence and excellence.
Key Responsibilities
- Develop, implement, and maintain compliance policies and procedures in accordance with current laws and industry regulations.
- Conduct regular and thorough compliance reviews and audits to identify potential risks and areas of non-compliance across various business functions.
- Investigate reported compliance violations and breaches with impartiality and precision, recommending effective corrective actions and ensuring timely resolution.
- Provide expert advice and strategic guidance to business units on regulatory requirements, best practices, and emerging compliance trends.
- Prepare comprehensive and accurate reports for senior management, regulatory bodies, and internal committees on compliance activities and critical issues.
- Design and deliver engaging compliance training programs for employees at all levels to foster a robust culture of compliance.
- Continuously monitor legislative and regulatory changes to ensure Manulife's policies and procedures remain current, effective, and fully compliant.
- Collaborate cross-functionally with legal, risk management, and internal audit teams to ensure a holistic and comprehensive compliance framework.
- Maintain accurate, detailed, and organized records of all compliance activities, investigations, and communications for audit purposes.
Required Skills
- Minimum of 4 years of progressive experience in a compliance role within the financial services or insurance industry.
- Strong, in-depth understanding of relevant financial regulations (e.g., SEC, FINRA, state insurance laws, AML/KYC, consumer protection).
- Proven ability to interpret complex regulatory requirements and effectively apply them to diverse business operations and products.
- Excellent analytical, problem-solving, and critical decision-making skills with a proactive approach.
- Exceptional written and verbal communication skills, with the ability to articulate complex information clearly and persuade stakeholders.
- Demonstrated high level of integrity, ethical conduct, professional skepticism, and meticulous attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for reporting and communication.
Preferred Qualifications
- Bachelor's degree in Finance, Law, Business Administration, Accounting, or a closely related field.
- Relevant professional certifications (e.g., CAMS, CSCP, CRCM, Series 7/24, or equivalent industry compliance designations).
- Experience with compliance management software, GRC platforms, or other relevant technological tools.
- Prior experience working directly with regulatory bodies or external auditors during examinations or inquiries.
- Master's degree or Juris Doctor (JD) is a plus.
Perks & Benefits
- Highly competitive salary commensurate with experience and performance-based bonuses.
- Comprehensive health, dental, and vision insurance coverage for employees and their families.
- Generous paid time off, including vacation, sick leave, and company-recognized holidays.
- Robust retirement savings plan with substantial company matching contributions.
- Extensive opportunities for professional development, continuous learning, and career advancement within a global organization.
- Employee wellness programs and resources designed to support physical and mental health.
- A supportive, inclusive, and collaborative work environment that values diversity and teamwork.
- Life and disability insurance for financial security.
- Employee assistance program and other work-life balance initiatives.
How to Apply
Interested candidates are strongly encouraged to apply for this immediate start opportunity by clicking the provided link below. Please ensure your resume comprehensively highlights your relevant experience in regulatory compliance within the financial services or insurance industry, showcasing your expertise and qualifications.