About Company
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and live better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions worldwide. Operating as John Hancock in the United States and Manulife elsewhere, we have a rich history of over 150 years, built on a foundation of trust and integrity. With our global headquarters in Toronto, Canada, we serve millions of customers and have a robust presence across Asia, Canada, and the United States. Our commitment to our customers and communities is reflected in our dedication to fostering a diverse and inclusive workplace where employees can thrive and make a meaningful impact. Join Manulife and be part of a team that is building a healthier, more secure future for our clients, contributing to our mission of helping customers achieve their financial goals and aspirations.
Job Description
Are you an exceptionally organized and proactive individual with a passion for supporting dynamic teams? Manulife Financial is seeking a dedicated and detail-oriented Administrative Assistant to join our growing team in Lafayette, Indiana. In this crucial role, you will be the backbone of our local operations, providing comprehensive administrative support to ensure the smooth and efficient functioning of our office and contributing significantly to our overall success. This position offers a fantastic opportunity to become an integral part of a leading global financial services organization, where your contributions are valued, and your professional growth is encouraged. You will work closely with various departments, managing schedules, coordinating communications, and handling essential documentation, all while maintaining a professional and welcoming environment. We are looking for someone who thrives in a fast-paced environment, possesses excellent communication skills, and has a knack for anticipating needs and problem-solving with a positive attitude. This role is more than just managing tasks; it’s about being a key player in our team’s productivity and client satisfaction, embodying Manulife’s commitment to excellence and client-centricity. If you are ready to apply your administrative expertise in a rewarding financial services environment, we encourage you to explore this exciting opportunity with us, where every day brings new challenges and opportunities to make a difference.
Key Responsibilities
- Manage complex calendars, scheduling meetings, appointments, and travel arrangements for team members.
- Prepare and edit correspondence, communications, presentations, and other documents with high accuracy.
- Organize and maintain accurate physical and electronic filing systems, ensuring easy retrieval and compliance.
- Act as the primary point of contact for internal and external inquiries, directing calls and visitors appropriately and professionally.
- Coordinate office supplies, equipment maintenance, and other logistical needs to ensure a well-functioning workspace.
- Assist in the preparation of reports, financial data, and other administrative projects as assigned by leadership.
- Facilitate internal communications, including drafting announcements, newsletters, and coordinating team events.
- Process expense reports, invoices, and manage petty cash or other financial administrative tasks in accordance with company policies.
- Support onboarding activities for new employees, including preparing workstations and necessary documentation.
- Maintain strict confidentiality of sensitive information and uphold company policies and procedures at all times.
Required Skills
- Minimum of 2 years of experience in an administrative support role, preferably in a corporate setting.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general office software.
- Exceptional organizational and time management skills with the ability to prioritize tasks effectively under pressure.
- Strong verbal and written communication skills, with a keen eye for detail and grammar.
- High level of attention to detail and accuracy in all tasks, from data entry to document preparation.
- Ability to work independently with minimal supervision and collaboratively as part of a diverse team.
- Proven ability to handle confidential information with discretion and integrity.
- Demonstrated customer service-oriented mindset, with a proactive and helpful approach.
Preferred Qualifications
- Associate’s degree or higher in Business Administration, Office Management, or a related field.
- Experience working in the financial services or a similarly regulated industry.
- Familiarity with various office management software and tools beyond basic MS Office (e.g., CRM systems, project management tools).
- Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams) and virtual collaboration tools.
- Ability to adapt to changing priorities, learn new systems quickly, and embrace technological advancements.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans for employees and their families.
- Generous paid time off (vacation, sick leave, federal holidays).
- 401(k) retirement plan with company matching contributions.
- Company-paid life and disability insurance.
- Employee assistance program (EAP) offering confidential support and resources.
- Opportunities for professional development, training, and career growth within a global organization.
- A supportive, inclusive, and collaborative work environment.
- Wellness programs and resources designed to promote employee health and well-being.
How to Apply
Interested candidates are invited to apply directly through our official Manulife careers portal by clicking the application link below. Please ensure your resume and a compelling cover letter highlight your relevant experience, skills, and qualifications that align with the requirements of this Administrative Assistant role. We look forward to reviewing your application and potentially welcoming you to the Manulife team!