About Company
The Warehouse Group is a leading New Zealand retailer, encompassing iconic brands such as The Warehouse, Warehouse Stationery, Noel Leeming, and Torpedo7. For over 40 years, we’ve been dedicated to making the everyday a little better for all New Zealanders, providing quality products at affordable prices. Our purpose is deeply rooted in our community, striving to offer value and convenience while fostering a workplace that celebrates diversity, promotes growth, and encourages innovation. With a nationwide presence and a commitment to sustainability, The Warehouse Group is more than just a retailer; we are an integral part of New Zealand’s social and economic fabric, constantly evolving to meet the needs of our customers and our people. Joining us means becoming part of a team that values your development and offers extensive opportunities to build a rewarding career.
Job Description
Are you ready to step into a leadership role where your potential is nurtured and your career path is clearly defined? The Warehouse Group is seeking an enthusiastic and driven individual to join our team as a Manager. This unique opportunity comes with comprehensive, structured training designed to equip you with all the essential skills and knowledge needed to excel in retail management. Whether you’re an emerging leader looking for your first management role or an experienced professional seeking a new challenge with a company that invests in its people, this position is tailored for your success. You will be instrumental in overseeing daily operations, driving sales, managing teams, and ensuring an exceptional customer experience across one of our dynamic retail environments. We believe in empowering our managers to lead with confidence, innovation, and integrity. Our training program covers everything from operational excellence and financial management to team leadership, customer engagement, and merchandise planning. You’ll gain hands-on experience supported by dedicated mentors, structured workshops, and continuous professional development. This role is not just a job; it’s a foundation for a prosperous career within one of New Zealand’s most recognised retail groups. We are looking for someone who is passionate about people, process, and performance, eager to learn, and committed to making a tangible impact. Join us and discover how far your ambition can take you with the right support and training.
Key Responsibilities
- Participate actively in a comprehensive management training program, applying learned concepts in real-time scenarios.
- Lead and motivate a diverse team, fostering a positive and productive work environment.
- Oversee daily store operations, ensuring efficiency, compliance, and high standards of presentation.
- Drive sales performance through effective merchandising, promotional activities, and exceptional customer service.
- Manage inventory levels, including ordering, stock rotation, and loss prevention strategies.
- Implement and enforce company policies and procedures, maintaining a safe and secure environment for staff and customers.
- Handle customer inquiries and resolve complaints effectively, ensuring customer satisfaction.
- Conduct performance reviews, provide constructive feedback, and support the professional development of team members.
- Analyse sales data and market trends to make informed business decisions.
- Collaborate with senior management to achieve strategic business objectives.
Required Skills
- Demonstrated leadership potential or prior experience in a supervisory role (2+ years).
- Strong communication and interpersonal skills.
- A passion for customer service and delivering exceptional retail experiences.
- Ability to work effectively in a fast-paced and dynamic retail environment.
- Basic proficiency in retail software and point-of-sale (POS) systems.
- Proven problem-solving abilities and a proactive approach to challenges.
- Flexibility to work varied shifts, including evenings, weekends, and public holidays.
- Legal right to work in New Zealand.
Preferred Qualifications
- A tertiary qualification in Business, Retail Management, or a related field.
- Experience with inventory management and visual merchandising.
- Knowledge of health and safety regulations in a retail setting.
- Familiarity with The Warehouse Group's brands and products.
Perks & Benefits
- Comprehensive and structured management training program.
- Generous staff discounts across all The Warehouse Group brands.
- Opportunities for career advancement and professional development.
- Access to a range of wellness programs and employee assistance.
- A supportive and inclusive work culture.
- Competitive remuneration package.
- KiwiSaver employer contributions.
How to Apply
If you are excited by the prospect of growing your career with a leading New Zealand retailer and are eager to learn and lead, we encourage you to apply. Please click on the application link below to submit your CV and a cover letter outlining your interest and suitability for this role. We look forward to reviewing your application and exploring how you can become a valuable part of The Warehouse Group family.