About Company
Lowe’s Companies, Inc. is a FORTUNE® 50 home improvement company serving approximately 18 million customers a week in the United States and Canada. With fiscal year 2022 sales of over $97 billion, Lowe’s has approximately 300,000 associates and 2,200 home improvement and hardware stores. Although primarily operating in North America, Lowe’s is a global brand synonymous with quality products, exceptional customer service, and empowering communities to improve their homes and lives. We are committed to fostering a supportive and inclusive work environment where every associate can thrive and contribute to our mission of helping customers love where they live. Our commitment extends beyond our stores, investing in sustainability and community programs that make a real difference. Join a team where your hard work is valued, and opportunities for growth are abundant.
Job Description
Are you passionate about helping people bring their home improvement dreams to life? Do you thrive in a fast-paced retail environment where every day brings new challenges and opportunities to make a difference? Lowe’s Companies is urgently seeking enthusiastic and dedicated Store Associates to join our growing team in Liverpool, England. This is an exciting opportunity to become a vital part of a globally recognized brand, even as we establish our presence in this vibrant UK market. As a Lowe’s Store Associate, you will be the face of our company, providing exceptional service to our customers, assisting them with product selection, and ensuring a positive shopping experience from start to finish. You’ll work across various departments, from tools and hardware to garden and home décor, gaining valuable knowledge and contributing to a well-organized and inviting store environment. We’re looking for individuals who are not just looking for a job, but a career where they can grow, learn, and make a tangible impact. If you are a team player with a can-do attitude, excellent communication skills, and a genuine desire to help others, we encourage you to apply. This urgent hiring push means we are keen to onboard talented individuals quickly to build our founding team in Liverpool. Your role will be crucial in setting the standard for customer service and operational excellence as we embark on this exciting new chapter. We offer comprehensive training, competitive pay, and a supportive culture designed to help you succeed. Join us and help build something extraordinary in Liverpool!
Key Responsibilities
- Greet and assist customers with a friendly and approachable demeanor, ensuring a positive shopping experience.
- Actively listen to customer needs and provide expert advice on home improvement products and solutions.
- Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
- Maintain a clean, organized, and stocked sales floor, including merchandising products and setting up displays.
- Assist with inventory management, including receiving, stocking, and organizing merchandise.
- Operate equipment safely, such as forklifts or pallet jacks (with proper training and certification, if required).
- Resolve customer inquiries and complaints professionally, escalating issues to management when necessary.
- Adhere to all company policies, procedures, and safety guidelines.
- Collaborate with team members to achieve daily sales goals and maintain store standards.
- Educate customers on product features, benefits, and proper usage.
Required Skills
- Excellent customer service and communication skills.
- Ability to work effectively in a team-oriented environment.
- Strong problem-solving and interpersonal skills.
- Basic computer proficiency for POS system operation.
- Ability to lift and move merchandise up to 25kg (50 lbs) regularly.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- A positive attitude and a strong work ethic.
Preferred Qualifications
- Previous retail or customer service experience, especially in a hardware or home improvement setting.
- Knowledge of home improvement products, tools, or gardening.
- Experience operating retail equipment (e.g., pallet jack, forklift).
Perks & Benefits
- Competitive hourly wage with opportunities for pay increases.
- Comprehensive training and development programs.
- Opportunities for career advancement within a global company.
- Employee discount on store merchandise.
- Paid time off and holiday pay.
- Health and wellness benefits package (details provided upon offer).
- Supportive and inclusive work environment.
- Employee assistance program.
How to Apply
To apply for this exciting opportunity, please click the application link below. We encourage you to submit your CV and a brief cover letter outlining your relevant experience and why you are passionate about joining the Lowe’s team in Liverpool. Due to the urgent nature of this hiring, we will be reviewing applications and conducting interviews on a rolling basis. Don’t miss out on your chance to be part of our founding team!