About Company
Ambassador Theatre Group (ATG) is the world’s leading live entertainment company, with a presence in the UK, US, and Germany. We own and operate some of the most iconic venues globally, delivering unparalleled theatrical and musical experiences to millions. In Swansea, we proudly manage the state-of-the-art Swansea Arena, a vibrant hub for world-class concerts, comedy, and events. Our mission is to bring unforgettable moments to life, fostering a culture of creativity, passion, and excellence. Joining ATG means becoming part of a dynamic team dedicated to pushing the boundaries of live entertainment, contributing to a legacy of iconic performances and enriching communities through the power of shared experiences. We believe in nurturing talent and providing an environment where your dedication truly makes a difference in the magic of live events.
Job Description
Are you a seasoned professional with a passion for live music and a proven track record in event management? Swansea Arena, managed by the Ambassador Theatre Group (ATG), is seeking an exceptional Live Concert Manager to lead the planning and execution of our diverse concert schedule. This pivotal role involves overseeing all aspects of live music events, from initial booking liaison and production coordination to on-the-day operational management and post-event analysis. You will be the central figure ensuring seamless delivery of every concert, working closely with artists, promoters, technical teams, and venue staff to create extraordinary experiences for our audiences. This isn’t just about managing logistics; it’s about curating memorable moments, maintaining the highest standards of production, and upholding the reputation of Swansea Arena as a premier live music destination. You will be instrumental in managing budgets, ensuring compliance with all safety regulations, and fostering strong relationships with all stakeholders to deliver events that consistently exceed expectations. If you thrive in a fast-paced environment, possess excellent leadership skills, and have an unwavering commitment to operational excellence, we encourage you to apply and help us shape the future of live music in Wales.
Key Responsibilities
- Lead the planning, coordination, and execution of all live music concerts at Swansea Arena, ensuring successful delivery from concept to completion.
- Act as the primary point of contact for touring artists, management, and promoters, managing all communication and logistical requirements.
- Develop and manage event budgets, ensuring cost-effectiveness while maintaining high production standards.
- Oversee all operational aspects of concerts, including artist liaison, technical requirements, staffing, catering, security, and crowd management.
- Collaborate closely with internal teams (technical, marketing, F&B, security) to ensure a cohesive and high-quality event experience.
- Ensure strict adherence to all health and safety regulations, licensing conditions, and company policies for every event.
- Conduct pre-event briefings and post-event debriefs, analyzing performance and identifying areas for continuous improvement.
- Manage and mentor a team of event staff, fostering a collaborative and high-performing work environment.
- Develop and maintain strong relationships with local suppliers, emergency services, and community stakeholders.
- Respond effectively to unforeseen challenges and last-minute changes, demonstrating quick problem-solving abilities.
Required Skills
- Minimum of 4 years of experience in live event management, specifically within the music or entertainment industry.
- Proven track record of successfully managing large-scale concerts or events.
- Exceptional leadership and team management abilities.
- Strong financial acumen with experience in budget development and control.
- Excellent communication, negotiation, and interpersonal skills.
- Thorough understanding of health, safety, and licensing regulations relevant to live events.
- Ability to work under pressure, manage multiple priorities, and meet tight deadlines.
- Proficiency in event management software and Microsoft Office Suite.
- Flexibility to work evenings, weekends, and holidays as dictated by event schedules.
Preferred Qualifications
- Bachelor’s degree in Event Management, Arts Administration, or a related field.
- Established network within the music industry (artists, promoters, agents).
- Experience managing events within a multi-purpose arena or large venue setting.
- Knowledge of local regulations and cultural nuances in Wales.
- First Aid and IOSH or NEBOSH certification.
Perks & Benefits
- Competitive salary and benefits package.
- Generous holiday allowance.
- Contributory pension scheme.
- Complimentary and discounted tickets to ATG productions and events across the UK.
- Employee Assistance Programme for health and wellbeing support.
- Opportunities for professional development and career progression within the world's leading live entertainment company.
- Dynamic and exciting work environment at a state-of-the-art venue.
How to Apply
Ready to take centre stage with us? We encourage you to click on the application link below to apply for this exciting opportunity. Please submit your CV and a compelling cover letter outlining your relevant experience and why you are the ideal candidate for the Live Concert Manager role at Swansea Arena. We look forward to hearing from you!