About Company
Maryland Inn is a charming and welcoming hotel nestled in the vibrant heart of Maryland, Lagos. We are dedicated to providing our guests with exceptional comfort, personalized service, and a memorable stay whether they are visiting for business or leisure. Our commitment to excellence extends to every detail of our operations, from our beautifully appointed rooms to our impeccable service standards. We foster a warm, supportive, and professional environment where every team member is valued and encouraged to contribute to our shared success in delivering unparalleled hospitality. Join a team that prides itself on creating a ‘home away from home’ experience for all who walk through our doors.
Job Description
Maryland Inn, a beacon of comfort and hospitality situated in the vibrant heart of Maryland, Lagos, is currently seeking a dedicated and experienced Laundry Supervisor to join our exceptional team. We pride ourselves on providing a memorable stay for every guest, and the quality and presentation of our linen and uniforms play a crucial role in achieving this standard of excellence. As the Laundry Supervisor, you will be instrumental in maintaining the highest levels of cleanliness, efficiency, and organization within our busy laundry department. This isn’t just a job; it’s an opportunity to lead a vital operational area, ensuring that all our fabric items—from crisp bedsheets and plush towels to impeccably cleaned staff uniforms—reflect the superior quality Maryland Inn is known for. You will oversee all aspects of laundry operations, from initial collection, precise sorting, and efficient washing to meticulous ironing, careful folding, and timely distribution across various departments. Adherence to our established hygiene protocols, operational best practices, and stringent quality control standards will be paramount in your daily duties. Your leadership will be key to ensuring a smooth and uninterrupted workflow, optimizing resource utilization, managing inventory effectively, and fostering a positive, productive, and safety-conscious environment for your team. The successful candidate will possess a keen eye for detail, a proactive approach to problem-solving, a deep understanding of various fabric care techniques, and an unwavering commitment to upholding the pristine image of our establishment. This is a fantastic opportunity for a professional who thrives in a dynamic, fast-paced environment and is eager to contribute significantly to a guest-focused culture where every detail matters. We are specifically looking for someone who can integrate seamlessly into our operations, ensuring that the critical function of laundry management consistently supports our overarching mission of providing unparalleled guest satisfaction and enhancing the overall guest experience. The provision of on-site accommodation underscores our commitment to finding a reliable, dedicated leader who can immerse themselves fully in the daily rhythm of our hotel operations, ensuring immediate response capability, efficient oversight, and a deep understanding of our dynamic operational needs. This pivotal role requires not just technical proficiency in advanced laundry processes and equipment operation but also strong interpersonal skills to effectively manage, train, motivate, and develop a diverse team, driving continuous improvement in service delivery and operational excellence. Join us at Maryland Inn and become a key player in ensuring every guest experiences the immaculate comfort, meticulous attention to detail, and exceptional standards that define our esteemed hotel.
Key Responsibilities
- Supervise and coordinate the daily operations of the hotel laundry department.
- Ensure all laundry items (linens, uniforms, towels, etc.) are processed efficiently, cleaned to the highest standards, and delivered on time.
- Implement and enforce strict hygiene, quality control, and safety procedures.
- Operate and maintain laundry equipment, including washers, dryers, and ironing machines.
- Monitor inventory levels of laundry supplies (detergents, chemicals) and reorder as needed.
- Train, mentor, and evaluate laundry staff, fostering a positive and productive work environment.
- Troubleshoot and resolve operational issues or equipment malfunctions promptly.
- Manage laundry sorting, washing, drying, folding, ironing, and distribution processes.
- Maintain accurate records of laundry consumption, damage, and repairs.
- Adhere to departmental budgets and control costs effectively.
- Collaborate with other hotel departments to ensure seamless service delivery.
Required Skills
- Proven experience in laundry operations, preferably in a hotel setting.
- Strong leadership and team management skills.
- Excellent knowledge of commercial laundry equipment and processes.
- Familiarity with various fabric types and appropriate cleaning methods.
- Attention to detail and a strong commitment to quality and hygiene.
- Ability to work effectively in a fast-paced environment.
- Good communication and interpersonal skills.
- Problem-solving abilities and a proactive approach.
- Basic computer literacy for inventory management and reporting.
Preferred Qualifications
- Certification in hospitality management or a related field.
- Experience with sustainable laundry practices and water conservation.
- Familiarity with laundry management software.
- First aid and safety training.
Perks & Benefits
- Competitive salary and benefits package.
- On-site accommodation provided.
- Opportunities for professional development and career growth.
- Access to staff meals.
- Supportive and friendly work environment.
- Contribution to a reputable hotel's success.
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your experience in laundry supervision, particularly within the hospitality sector. We look forward to reviewing your application.