About Company
Nestled in the heart of Edinburgh’s historic Old Town, Hotel Indigo offers a distinctive experience that blends modern comfort with the rich tapestry of its surroundings. Each Hotel Indigo reflects the unique culture and charm of its neighborhood, and our Edinburgh location is no exception. We pride ourselves on creating a vibrant, welcoming atmosphere for our guests, delivering exceptional service that makes every stay memorable. As part of the IHG family, we uphold global standards of excellence while embracing local character, making us a beloved destination for travelers seeking an authentic Scottish experience.
Job Description
Are you meticulously organized, detail-oriented, and take immense pride in ensuring the highest standards of cleanliness and presentation? Hotel Indigo Edinburgh – Old Town is seeking a dedicated and proactive Laundry Attendant to join our vibrant and essential team. In this pivotal role, you will be the backbone of our linen management operations, directly contributing to the comfort and satisfaction of every guest stay. This isn’t just about washing; it’s about maintaining the quality, longevity, and impeccable presentation of all our fabrics and linens, from luxurious guest bedding and towels to pristine restaurant napkins and employee uniforms. You will be responsible for the efficient operation of our state-of-the-art laundry equipment, adhering strictly to our rigorous hygiene protocols, and ensuring a consistent supply of fresh, clean, and perfectly pressed items. Your work directly impacts the first impressions guests have and the smooth operation of various hotel departments. If you have a keen eye for detail, a commitment to excellence, and thrive in a supportive and dynamic environment within the heart of Edinburgh’s historic Old Town, we invite you to help us maintain the impeccable standards that define the Hotel Indigo guest experience. This role requires physical stamina, reliability, and a proactive approach to task management, ensuring our hotel consistently shines with cleanliness and comfort.
Key Responsibilities
- Operate and maintain commercial laundry equipment, including washers, dryers, and ironing machines, safely and efficiently.
- Sort, wash, dry, fold, and iron all hotel linens, towels, uniforms, and other fabric items according to established procedures and quality standards.
- Inspect all laundered items for cleanliness, damage, and wear, mending minor repairs or reporting significant issues for replacement.
- Manage linen inventory, ensuring adequate stock levels are maintained for all hotel departments and assisting with periodic counts.
- Adhere strictly to all health, safety, and hygiene regulations, ensuring a clean and organized laundry area at all times.
- Handle and store cleaning chemicals and detergents safely, following manufacturer guidelines and hotel policies.
- Report any equipment malfunctions or maintenance needs promptly to ensure operational efficiency.
- Collaborate with housekeeping and other hotel departments to fulfill their linen requirements in a timely manner.
Required Skills
- Proven ability to operate commercial laundry equipment.
- Strong attention to detail and a commitment to quality.
- Ability to work independently and manage time effectively.
- Physical stamina to lift, push, and pull heavy laundry carts and stand for extended periods.
- Understanding and adherence to hygiene and safety protocols.
- Reliable and punctual with a strong work ethic.
- Basic understanding of fabric care and stain removal techniques.
Preferred Qualifications
- Previous experience as a Laundry Attendant or in a similar role within a hospitality setting.
- Knowledge of various fabric types and appropriate washing methods.
- Ability to communicate effectively with team members.
- A proactive and positive attitude towards teamwork and guest satisfaction.
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Employee discounts on hotel stays and F&B across IHG properties worldwide.
- Complimentary meals during shifts.
- Provided uniform and laundry service.
- Comprehensive training and development programs.
- A supportive and inclusive team environment.
- Opportunities for career progression within the hotel and IHG.
How to Apply
If you are ready to bring your dedication and meticulous eye for detail to Hotel Indigo Edinburgh – Old Town, we encourage you to apply today! Please click on the application link below, which will direct you to our careers portal. Search for relevant opportunities and submit your application online. We look forward to reviewing your qualifications and potentially welcoming you to our team.