About Company
Justrite Superstore is a leading indigenous retail chain committed to providing a diverse range of quality products at competitive prices, serving communities across Nigeria. With a robust network of outlets, Justrite has established itself as a trusted name in the retail sector, offering everything from groceries and household essentials to electronics, fresh produce, and fashion. Our commitment extends beyond just transactions; we strive to create a friendly, efficient, and enjoyable shopping experience for every customer. We believe in fostering a supportive work environment where employees can grow, develop their skills, and contribute meaningfully to our mission of enriching lives through accessible quality retail. At Justrite, we are more than just a place to shop; we are a community hub where convenience meets value. We continuously invest in our people, processes, and technology to enhance both customer satisfaction and employee welfare. Join our dynamic team and become a part of a company that values integrity, customer satisfaction, and community engagement, contributing to our continued success and expansion across Nigeria.
Job Description
Are you a highly motivated, customer-centric individual eager to kickstart your career in the vibrant retail industry? Justrite Superstore is seeking a Junior Sales Support professional to join our bustling Lawanson, Surulere outlet. This is an exciting entry-level opportunity for someone passionate about providing exceptional service and contributing to a successful sales environment. As a Junior Sales Support team member, you will be an integral part of our front-line operations, playing a crucial role in ensuring our customers have a seamless and positive shopping journey. You will work closely with the sales team, assisting with various tasks that contribute to the overall efficiency and profitability of the store. This position offers hands-on experience in retail operations, customer engagement, stock management, and visual merchandising, providing a solid foundation for career growth within the retail sector. Your proactive approach and keen attention to detail will be vital in maintaining store standards and supporting senior staff. We are looking for someone who is eager to learn, adaptable, and thrives in a fast-paced, collaborative team environment. If you’re ready to embrace new challenges, develop valuable skills, and make a tangible impact on our customers’ shopping experience, we encourage you to apply and become a valued member of the Justrite family in Surulere. This role is perfect for individuals looking to build a rewarding career path within a reputable and growing retail organization.
Key Responsibilities
- Assist customers with product inquiries, locating items, and providing information with a friendly and helpful demeanor.
- Support the sales team by ensuring shelves are consistently stocked, tidy, and visually appealing according to merchandising standards.
- Process customer transactions accurately and efficiently using POS systems, including handling cash, card payments, and issuing receipts.
- Maintain the cleanliness and organization of the sales floor, shelving units, and checkout areas to ensure a pleasant shopping environment.
- Assist in receiving, unpacking, and organizing new inventory, ensuring proper placement and labeling of products.
- Handle customer returns, exchanges, and complaints professionally, escalating complex issues to senior staff when necessary.
- Monitor stock levels on the sales floor and report shortages or excesses to management.
- Participate in periodic stock counts and inventory reconciliation processes.
- Actively learn about new products, promotions, and store policies to effectively inform customers.
- Contribute to a positive team atmosphere by collaborating with colleagues and supporting overall store objectives.
- Adhere strictly to all company policies, procedures, and health and safety regulations, with a focus on food safety where applicable.
Required Skills
- Excellent verbal communication skills
- Strong customer service orientation
- Basic mathematical skills for transaction processing
- Ability to work effectively in a team environment
- Attention to detail and accuracy
- Physical stamina to stand for extended periods and lift moderate weights
- High school diploma or equivalent
Preferred Qualifications
- Previous experience in a retail or customer service role (even part-time)
- Familiarity with Point of Sale (POS) systems
- Knowledge of inventory management basics
- OND/HND in Business Administration, Marketing, or a related field
Perks & Benefits
- Competitive salary structure
- Opportunities for career growth and professional development
- Staff discounts on various products
- Comprehensive training programs
- Positive and supportive work environment
- Health and wellness support initiatives
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a brief cover letter. Please ensure your application highlights relevant experience, your passion for customer service, and why you believe you’d be a great fit for the Justrite team in Surulere.