About Company
Co-creation Hub (CcHUB) is Africa’s leading innovation centre dedicated to accelerating the application of innovation and technology for socio-economic prosperity. Established in 2010, CcHUB has grown to become a cornerstone of the African tech ecosystem, fostering a vibrant community of entrepreneurs, technologists, and investors. We are at the forefront of driving impactful change through technology, supporting startups, and pioneering research across various sectors, from education to public health and governance. Located in the heart of Yaba, Lagos, a bustling tech district, CcHUB offers a dynamic, inspiring, and collaborative environment where creativity flourishes, ideas come to life, and innovation is celebrated daily. Joining CcHUB means becoming part of a forward-thinking community that is actively shaping the future of Africa, committed to excellence, collaboration, and continuous learning. Our mission is to build a better Africa through technology, and we believe that starts with a dedicated and passionate team.
Job Description
Are you an enthusiastic, highly organized, and customer-focused individual eager to kickstart your career in a dynamic corporate environment? Co-creation Hub (CcHUB) is seeking a motivated Junior Front Desk – Customer Reception professional to join our vibrant team in Oyingbo, Yaba. This is a fantastic opportunity for someone eager to learn, grow, and contribute to the smooth and efficient operation of Africa’s premier innovation hub. As the first point of contact for our esteemed guests, partners, community members, and staff, you will play a crucial role in creating a welcoming, professional, and memorable atmosphere. You will be the face and voice of CcHUB, responsible for ensuring every visitor feels valued, every inquiry is handled with courtesy and efficiency, and our corporate image is consistently upheld.
Beyond greeting and directing, this role involves managing incoming communications across various channels, providing essential administrative support to various departments, and meticulously maintaining the impeccable appearance and functionality of our reception area. We are looking for someone with exceptional interpersonal skills, a proactive ‘can-do’ attitude, and a keen eye for detail. If you thrive in a fast-paced, innovative environment and are passionate about delivering outstanding service and support, we invite you to embark on a rewarding journey with us. Your contributions will directly support our mission to drive innovation and technology for societal good. This entry-level position offers extensive exposure to the bustling world of technology and entrepreneurship, providing a solid foundation for your professional development and opening doors to future career growth within CcHUB.
Key Responsibilities
- Warmly greet and welcome all visitors, clients, and partners to CcHUB, directing them appropriately.
- Manage incoming and outgoing phone calls, emails, and correspondence, ensuring timely and professional responses.
- Maintain the cleanliness, organization, and professional appearance of the reception area and common spaces.
- Assist with scheduling and coordinating meeting rooms, ensuring they are prepared and tidy for use.
- Provide basic administrative support, including data entry, filing, photocopying, and managing office supplies.
- Receive and dispatch mail, packages, and deliveries, ensuring accurate record-keeping.
- Handle visitor registration and access control, adhering to company security protocols.
- Answer general inquiries about CcHUB's services, events, and initiatives.
Required Skills
- Excellent verbal and written communication skills in English.
- Strong customer service orientation with a professional and friendly demeanor.
- Exceptional organizational and time management abilities.
- Proficiency in basic computer applications (Microsoft Office Suite, email, internet browsing).
- Ability to multitask and prioritize effectively in a busy environment.
- High level of professionalism and discretion.
- Proactive and detail-oriented approach to tasks.
Preferred Qualifications
- A National Diploma (OND) or relevant certification in Office Administration, Business Studies, or a related field.
- Previous experience (even internship or volunteer) in a front desk, reception, or customer service role.
- Familiarity with the tech ecosystem or co-working space environment.
- Ability to learn new software and systems quickly.
- Basic knowledge of administrative procedures and office management.
Perks & Benefits
- Competitive salary package.
- Opportunity for professional growth and development within Africa's leading innovation hub.
- Exposure to cutting-edge technology and a vibrant entrepreneurial ecosystem.
- Health benefits package.
- Collaborative and supportive work environment.
- Networking opportunities with industry leaders and innovators.
How to Apply
Interested candidates who meet the qualifications are encouraged to click on the application link below to submit their resume and a concise cover letter outlining their interest in the Junior Front Desk – Customer Reception role and what makes them a great fit for CcHUB. Please highlight any relevant experience and your career aspirations.