About Company
Intuit is a global technology platform that helps consumers and small businesses prosper. With products like TurboTax, QuickBooks, and Credit Karma, we’re focused on powering prosperity around the world. We believe in the power of the individual and we’re committed to creating a diverse and inclusive environment where everyone can thrive. Intuit’s mission is to power prosperity around the world for our customers, partners, and employees. Our team is passionate about solving important customer problems and innovating quickly. We’re a customer-obsessed company that focuses on understanding the needs of our users and delivering innovative solutions that make a real difference in their lives. Join us in our mission to solve our customers’ most important financial problems and contribute to a culture of continuous learning and growth.
Job Description
As a Quality Assurance Tester at Intuit in Richmond, British Columbia, you will play a pivotal role in ensuring the delivery of high-quality software products that empower millions of users. You’ll be part of a dynamic and agile team, working closely with developers, product managers, and designers to identify, analyze, and report defects, contributing directly to the reliability and exceptional user experience of our financial solutions. This isn’t just about finding bugs; it’s about understanding the product deeply, advocating for the user, and championing a culture of quality throughout the entire software development lifecycle. You will be instrumental in designing, developing, and executing comprehensive test plans and test cases for both new features and existing functionalities, utilizing a blend of manual and automated testing techniques. Your keen eye for detail, coupled with a strong understanding of software methodologies and testing principles, will be essential in helping us maintain the highest standards for our flagship products that simplify complex financial tasks for individuals and small businesses. We are looking for an individual who is passionate about technology, committed to continuous improvement, and eager to make a tangible impact on the success of our customers. This role offers an exciting opportunity to work on innovative projects within a supportive and collaborative environment, contributing to tools that genuinely change people’s lives for the better. We value curiosity, strong problem-solving prowess, and a collaborative spirit. If you’re ready to advance your career and contribute to a company that’s consistently recognized as a top employer and innovator, we encourage you to apply. You will contribute to a team that is passionate about quality and dedicated to creating seamless user experiences across various platforms and products.
Key Responsibilities
- Develop, execute, and maintain detailed test plans and test cases for new features and existing functionalities across web, desktop, and mobile platforms.
- Perform thorough regression testing to ensure previously identified defects remain fixed and new features do not introduce new issues.
- Identify, document, and track software defects and inconsistencies using bug tracking systems (e.g., Jira, Azure DevOps) with clear, concise, and reproducible steps.
- Collaborate closely with development teams, product managers, and designers to understand product requirements, user stories, and acceptance criteria to ensure testability.
- Participate actively in agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Contribute to the enhancement of automated test frameworks and develop automated test scripts using relevant tools and programming languages.
- Work with cross-functional teams to ensure end-to-end quality and seamless integration across different components and systems.
- Advocate for best practices in quality assurance and help foster a quality-first mindset within the team and across the organization.
- Analyze test results, prepare comprehensive reports, and provide constructive recommendations to improve product quality and development processes.
- Stay up-to-date with new testing tools, test strategies, and industry best practices to continuously improve our QA processes.
- Conduct performance, usability, and security testing as needed to ensure product robustness and reliability.
Required Skills
- Proven experience (minimum 3 years) in software quality assurance or testing roles.
- Strong understanding of software development lifecycle (SDLC) and agile methodologies.
- Experience with test case management tools and bug tracking systems (e.g., Jira, Azure DevOps, TestRail).
- Familiarity with various testing types, including functional, regression, integration, system, performance, and UI/UX testing.
- Excellent analytical and problem-solving skills with meticulous attention to detail and a commitment to quality.
- Ability to work effectively in a fast-paced, collaborative team environment and manage multiple tasks simultaneously.
- Strong communication skills, both written and verbal, for effective collaboration and defect reporting.
- Basic knowledge of SQL or database querying for data validation.
- Experience testing web applications and/or mobile applications.
Preferred Qualifications
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field.
- Experience with automated testing tools and frameworks (e.g., Selenium, Playwright, Cypress, Appium).
- Knowledge of programming/scripting languages (e.g., Python, Java, JavaScript, C#).
- Experience testing cloud-based services (AWS, Azure, GCP).
- Familiarity with financial software, accounting principles, or fintech products.
- ISTQB Foundation Level certification or similar QA certifications.
- Experience with API testing tools (e.g., Postman, SoapUI).
Perks & Benefits
- Competitive salary and performance-based bonuses to reward your contributions.
- Comprehensive health, dental, and vision insurance for you and your family.
- Generous paid time off, including vacation, sick leave, and company-recognized holidays.
- Employee stock purchase program and robust retirement savings plans with company match.
- Extensive opportunities for professional development, ongoing training, and clear career growth paths.
- Inclusive and diverse workplace culture that values unique perspectives and contributions.
- Access to employee wellness programs, mental health support, and resources to promote a healthy work-life balance.
- Modern, collaborative office environment with state-of-the-art facilities.
- Company-sponsored social events, team-building activities, and community involvement initiatives.
- Flexible work arrangements (where applicable) to support employee well-being.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a compelling cover letter directly through our careers portal. Please highlight your relevant experience, passion for quality assurance, and why you are excited to contribute to Intuit’s mission.