About Company
At TELUS, we’re a team of diverse, innovative, and passionate individuals working together to create a better future for our customers, communities, and the planet. As one of Canada’s leading telecommunications and technology companies, we’re dedicated to delivering exceptional services, driving innovation, and making a meaningful impact through our ‘Customers First’ philosophy and commitment to social purpose. We believe that a connected world is a better world, and we strive to empower Canadians with the best technology and customer experience. Join our award-winning culture where your contributions are valued, and your career growth is prioritized.
Job Description
Are you a highly motivated and results-driven individual with a passion for sales and a knack for building relationships? TELUS is seeking an enthusiastic Inside Sales Representative to join our dynamic team, working entirely from the comfort of your home. In this pivotal role, you will be responsible for proactively engaging with potential and existing customers across Canada, identifying their needs, and effectively presenting TELUS’s innovative range of products and services, from internet and mobility to advanced business solutions. You will be a key player in expanding our customer base and ensuring our clients receive the best possible solutions tailored to their requirements. This is an exciting opportunity to leverage your sales expertise in a flexible, remote environment while contributing to a company known for its commitment to customer satisfaction and community involvement. If you thrive in a fast-paced, target-driven setting and are eager to make a significant impact from anywhere in Canada, we encourage you to apply. We provide comprehensive training, cutting-edge tools, and a supportive team environment to help you succeed.
Key Responsibilities
- Proactively identify and qualify new sales opportunities through outbound calling, email, and digital channels.
- Manage a pipeline of leads and meticulously track sales activities and customer information in CRM software.
- Conduct thorough needs assessments to understand customer requirements and recommend appropriate TELUS solutions.
- Present compelling sales pitches and product demonstrations to close deals and achieve monthly/quarterly sales targets.
- Build and maintain strong, lasting customer relationships, ensuring high levels of customer satisfaction and loyalty.
- Collaborate with internal teams, including marketing and customer service, to ensure seamless customer experience.
- Stay informed on new products, services, and industry trends to effectively position TELUS offerings.
- Participate in ongoing training and development programs to enhance sales skills and product knowledge.
- Accurately process orders, contracts, and sales documentation.
Required Skills
- Minimum of 2 years of experience in inside sales, telemarketing, or a related customer-facing sales role.
- Proven track record of consistently meeting or exceeding sales targets.
- Exceptional verbal and written communication skills with the ability to articulate complex solutions clearly.
- Strong negotiation and persuasion abilities.
- Proficiency in using CRM software (e.g., Salesforce) and Microsoft Office Suite.
- Self-motivated, disciplined, and able to work independently in a remote environment.
- Excellent time management and organizational skills.
- High-speed internet access and a dedicated home office space conducive to professional work.
Preferred Qualifications
- Post-secondary education in Business, Marketing, or a related field.
- Experience selling telecommunications or technology solutions.
- Familiarity with various sales methodologies (e.g., Challenger Sale, SPIN Selling).
- Bilingualism (English and French) is a significant asset.
- Experience working with small to medium-sized businesses (SMB).
Perks & Benefits
- Competitive base salary plus uncapped commission structure.
- Comprehensive health, dental, and vision benefits package.
- Defined benefit pension plan and employee share purchase program.
- Generous employee discounts on TELUS products and services.
- Flexible work-from-home model with provided equipment and support.
- Extensive training and professional development opportunities.
- Access to a wide range of wellness programs and resources.
- Opportunity to join a company with a strong commitment to diversity, inclusion, and community giving.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume highlights your relevant sales experience and achievements. We look forward to reviewing your application and exploring how your skills can contribute to the TELUS team.