About Company
IBM (International Business Machines Corporation) is a global technology and consulting company, a recognized leader in innovation across industries. With a rich history spanning over a century, IBM continues to drive progress in areas such as Artificial Intelligence, Cloud Computing, Quantum Computing, and enterprise solutions. Our mission is to be essential to our clients, to the world, and to each other. At IBM Design, we embed user-centric principles into everything we do, creating intuitive, efficient, and impactful products and services that transform businesses and improve lives worldwide. We believe in the power of empathy, collaboration, and iterative design to solve complex problems and deliver exceptional user experiences. Join a team where your design thinking will shape the future of technology and make a tangible difference on a global scale.
Job Description
Are you a passionate and skilled UX Designer looking to make a significant impact within a world-renowned technology company? IBM is seeking an experienced UX Designer to join our dynamic team in Swindon, England. In this role, you will be instrumental in conceptualizing, designing, and refining user experiences for a diverse range of enterprise software products and solutions. You’ll work on challenging projects that demand innovative thinking and a deep understanding of user needs, translating complex requirements into elegant, user-friendly interfaces.
As an IBM UX Designer, you will collaborate closely with product managers, engineers, researchers, and other designers across various disciplines. Your day-to-day will involve conducting comprehensive user research, developing compelling user flows, creating detailed wireframes and interactive prototypes, and executing high-fidelity visual designs. You will play a critical role in all stages of the product development lifecycle, from initial concept generation to final implementation and iteration based on user feedback and data analytics. We are looking for someone who can champion the user experience, advocate for design excellence, and contribute actively to our evolving design system, ensuring consistency and scalability across our product portfolio. This is an exciting opportunity to contribute to products that serve millions of users globally and help define the future of enterprise technology.
Key Responsibilities
- Conduct thorough user research, including interviews, surveys, usability testing, and contextual inquiries, to understand user behaviors, needs, and motivations.
- Translate research findings into actionable insights and design recommendations.
- Develop and communicate user flows, journey maps, personas, wireframes, and interactive prototypes for web and mobile applications.
- Create high-fidelity mockups and visual designs that adhere to IBM's design language and brand guidelines.
- Collaborate effectively with cross-functional teams, including product management, engineering, and other designers, throughout the entire product development lifecycle.
- Facilitate design workshops and brainstorm sessions to foster innovation and alignment.
- Present design concepts, iterations, and rationale to stakeholders, articulating design decisions clearly and persuasively.
- Participate in the continuous evolution and maintenance of IBM's design system, ensuring consistency and scalability across products.
- Iterate on designs based on user feedback, usability testing results, and analytics data.
- Stay abreast of industry trends, best practices, and emerging technologies in UX/UI design.
Required Skills
- Minimum of 3 years of professional experience in UX/UI design.
- A strong portfolio demonstrating expertise in user-centered design principles and a proven track record of shipping successful products.
- Proficiency with industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Axure RP).
- Solid understanding of user research methodologies and ability to translate research into design solutions.
- Experience designing for complex web applications and enterprise software.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work effectively in a collaborative, agile development environment.
- Strong problem-solving skills and attention to detail.
Preferred Qualifications
- Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, or a related field.
- Experience contributing to or managing design systems.
- Familiarity with front-end development technologies (HTML, CSS, JavaScript) to understand technical constraints and opportunities.
- Experience with accessibility standards and inclusive design practices.
- Prior experience working on AI-driven products or cloud platforms.
Perks & Benefits
- Competitive salary and performance-based bonus scheme.
- Comprehensive health, dental, and vision insurance.
- Generous pension plan with company contributions.
- Paid time off, including holidays, sick leave, and parental leave.
- Flexible and hybrid working arrangements to promote work-life balance.
- Extensive opportunities for professional development, training, and continuous learning.
- Access to IBM's global network of experts and mentorship programs.
- Employee assistance programs and wellness initiatives.
- Employee discount programs on various products and services.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a link to their portfolio. Please ensure your portfolio highlights your best work and demonstrates your design process and problem-solving abilities. We look forward to reviewing your application!