About Company
IBM has been a global leader in innovation for over a century, transforming industries and solving complex challenges through technology. From mainframe computing to artificial intelligence, quantum computing, and hybrid cloud solutions, IBM is at the forefront of shaping the future. Our commitment to groundbreaking research, ethical AI, and client success drives everything we do. IBM Canada, a key part of this global enterprise, extends IBM’s reach and expertise, contributing significantly to our worldwide initiatives and client partnerships. While this specific opportunity is based in the United States, you will be joining a globally integrated team, leveraging IBM’s vast resources and collaborative spirit to deliver exceptional value. We foster an inclusive culture where diverse ideas thrive, and employees are empowered to make a meaningful impact, driving progress for businesses and society at large.
Job Description
Are you an experienced and proactive Systems Engineer looking for an immediate opportunity to make a significant impact? IBM Canada is seeking a talented individual to join our dynamic team in Smyrna, Delaware. In this critical role, you will be at the heart of designing, implementing, and maintaining robust IT infrastructure solutions for our diverse client base. This isn’t just about managing systems; it’s about innovating, optimizing performance, and ensuring the seamless operation of vital technologies that power businesses forward. You will leverage your expertise across various operating systems (Linux, Windows, AIX, etc.), networking protocols, and virtualization technologies to diagnose complex issues, architect scalable solutions, and provide expert technical guidance. Your day-to-day will involve hands-on configuration, system monitoring, performance tuning, and collaborating closely with project managers and other technical teams to deliver high-quality, reliable solutions. We are looking for someone who thrives in a fast-paced environment, possesses exceptional problem-solving abilities, and is eager to jump into new challenges from day one. Your ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders will be paramount. Join us and contribute to IBM’s legacy of innovation, working with cutting-edge technologies and a team dedicated to excellence. We offer a supportive environment where continuous learning and professional growth are highly encouraged. If you are ready for an immediate challenge and want to contribute to meaningful projects, we encourage you to apply.
Key Responsibilities
- Design, implement, and maintain complex IT infrastructure solutions for clients, adhering to best practices and IBM standards.
- Perform hands-on configuration, deployment, and troubleshooting of server, storage, networking, and virtualization technologies.
- Monitor system performance, analyze logs, and proactively identify and resolve technical issues to ensure high availability and reliability.
- Collaborate with project managers, solution architects, and other engineering teams to deliver integrated solutions.
- Provide expert technical support and guidance to clients and internal teams on system functionalities and optimizations.
- Develop and maintain comprehensive documentation for system configurations, processes, and procedures.
- Participate in on-call rotations and provide critical support as needed.
- Stay current with emerging technologies, industry trends, and security best practices.
Required Skills
- Minimum 3 years of experience as a Systems Engineer or similar role.
- Proficiency with Linux (RHEL, Ubuntu) and Windows Server operating systems.
- Solid understanding of networking concepts (TCP/IP, DNS, VPN, Firewalls).
- Experience with virtualization technologies (VMware, KVM, Hyper-V).
- Familiarity with cloud platforms (AWS, Azure, Google Cloud, IBM Cloud).
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- IBM certifications (e.g., IBM Certified Systems Expert, Cloud Pak).
- Industry certifications (e.g., CompTIA Server+, CCNA, VCP, Red Hat Certified Engineer).
- Experience with automation tools (Ansible, Python scripting).
- Familiarity with containerization technologies (Docker, Kubernetes).
- Project management experience in IT infrastructure projects.
Perks & Benefits
- Comprehensive Health, Dental, and Vision Insurance.
- Generous Paid Time Off (PTO) and Company Holidays.
- 401(k) Retirement Savings Plan with Company Match.
- Life and Disability Insurance.
- Employee Assistance Program (EAP).
- Tuition Reimbursement and Professional Development Opportunities.
- Access to cutting-edge IBM technologies and training.
- Flexible work environment with a focus on work-life balance.
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience and technical skills. Only applications submitted through the official portal will be considered.