About Company
Żabka Polska is a modern convenience store chain, one of the largest and most dynamic retail brands in Central and Eastern Europe. With over 10,000 stores across Poland, we are committed to providing convenient solutions and fresh products to millions of customers daily. Our success is driven by innovation, a robust franchise model, and a dedicated team of professionals who embody our values of customer focus, agility, and teamwork. As a rapidly expanding organization, we believe in fostering a supportive and engaging work environment where every employee can thrive and contribute to our shared vision. Join us and be part of a company that is redefining modern retail, impacting communities, and setting new standards for convenience.
Job Description
We are seeking a highly motivated and detail-oriented Human Resource Officer to join our dynamic HR team in Poznań for an immediate start. This is an exciting opportunity for an individual ready to take on a pivotal role in supporting our extensive workforce and contributing significantly to a positive and productive work culture across our vast retail network. As a Human Resource Officer, you will be instrumental in the daily operations of our HR department, encompassing a broad range of responsibilities from talent acquisition and comprehensive onboarding to fostering strong employee relations and meticulous HR administration. Your ability to effectively manage multiple tasks simultaneously, maintain the utmost confidentiality with sensitive information, and apply sound judgment in various situations will be absolutely crucial to your success in this demanding yet rewarding role.
You will act as a primary point of contact for employee inquiries regarding HR policies, benefits, and procedures, ensuring timely, accurate, and empathetic resolution while consistently upholding company policies and adhering strictly to all relevant legal compliance standards, including RODO/GDPR. This position offers an unparalleled chance to work within a rapidly evolving and fast-paced retail environment, providing invaluable hands-on experience in a large-scale organizational structure that directly impacts thousands of employees. You will play a key role in implementing innovative HR initiatives designed to continuously enhance employee engagement, facilitate professional development paths, and ensure smooth, efficient operational flow within our various departments.
We are specifically looking for a proactive individual who possesses exceptional communication and interpersonal skills, coupled with a genuine passion for supporting employees and actively fostering a thriving, inclusive workplace environment. The ideal candidate will be adept at navigating and leveraging HR software and databases, eagerly contributing to the optimization and digitalization of our HR processes for greater efficiency and effectiveness. If you are looking for an immediate start and a challenging yet incredibly rewarding career path with one of Poland’s leading retail giants, offering significant scope for personal and professional growth, we strongly encourage you to apply. This position is not just administrative; it is central to maintaining our vibrant corporate culture, ensuring employee well-being, and supporting our dedicated employees across our vast network, directly contributing to Żabka Polska’s continued success and innovation in the retail sector.
Key Responsibilities
- Manage the full recruitment cycle, from sourcing and screening candidates to coordinating interviews and facilitating onboarding processes for new hires.
- Administer various HR programs and initiatives, including performance management, employee recognition, and training and development.
- Act as the first point of contact for employee queries regarding HR policies, benefits, and procedures, providing accurate and timely information.
- Maintain and update employee records and HR databases, ensuring data accuracy and compliance with confidentiality regulations (RODO/GDPR).
- Prepare comprehensive HR-related documentation, such as contracts, amendments, and termination letters.
- Assist in the development and implementation of HR policies and procedures to ensure compliance with Polish labor law and company standards.
- Support employee relations activities, including conflict resolution and disciplinary processes, in collaboration with management.
- Contribute to HR projects focused on process improvement, digitalization, and employee engagement strategies.
- Facilitate HR reporting and analytics, assisting in data collection and presentation for strategic HR decision-making and operational improvements.
Required Skills
- Proven experience as an HR Officer, HR Generalist, or similar role (minimum 2 years).
- In-depth knowledge of Polish labor law and HR best practices.
- Proficiency in HRIS (Human Resource Information Systems) and MS Office Suite (especially Excel).
- Excellent communication and interpersonal skills, both written and verbal, in Polish and English.
- Strong organizational and time management abilities, with meticulous attention to detail.
- Ability to handle sensitive and confidential information with discretion and integrity.
- Problem-solving aptitude and a proactive approach to work, capable of independent decision-making when appropriate.
Preferred Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
- Experience working in a fast-paced retail or large-scale organizational environment.
- Knowledge of payroll processes and benefit administration principles.
- Certifications in HR (e.g., PHR, SPHR, or local equivalents).
- Ability to adapt to changing priorities and work effectively under pressure in a dynamic environment.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive private medical care package.
- Multisport card or other wellness programs promoting a healthy lifestyle.
- Employee discounts on Żabka products.
- Opportunities for professional development, training, and career growth within a leading retail company.
- Friendly and collaborative work environment with a supportive team.
- Modern office facilities in the vibrant city of Poznań.
- Group life insurance.
How to Apply
Interested candidates are invited to submit their application, including a detailed CV and a cover letter outlining their qualifications and experience, through our careers portal. Please click on the application link below to proceed. We thank all applicants for their interest; however, only those selected for an interview will be contacted.