About Company
HSBC is one of the world’s largest banking and financial services organizations. With around 39 million customers worldwide, our network spans 62 countries and territories. We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfill their hopes and realize their ambitions. Our commitment to our customers and communities is underpinned by our values of ‘Open’, ‘Connected’, and ‘Dependable’. In the US, HSBC offers a comprehensive range of financial services including retail banking and wealth management, commercial banking, and global banking and markets. Join our team in Miami Gardens and become part of a legacy of trust and innovation.
Job Description
We are urgently seeking a dedicated and detail-oriented Fraud Analyst to join our dynamic team in Miami Gardens, Florida. In this critical role, you will be on the front lines of protecting our customers and the bank from financial crime. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a proven ability to identify, investigate, and mitigate fraudulent activities. You will work within a fast-paced environment, leveraging sophisticated tools and data analysis techniques to detect patterns, manage alerts, and conduct thorough investigations into suspicious transactions and accounts. This position offers a unique opportunity to contribute significantly to HSBC’s security framework, ensuring the integrity of our financial operations and upholding the trust our customers place in us. If you are passionate about combating financial fraud and eager to make a tangible impact, we encourage you to apply. This role is essential to our ongoing commitment to maintaining a secure banking environment and is a fantastic opportunity for someone looking to grow their career within a global financial institution.
Key Responsibilities
- Conduct thorough investigations into suspicious transactions and customer accounts flagged by fraud detection systems or reported by customers/internal staff.
- Analyze complex data sets to identify emerging fraud trends, patterns, and anomalies.
- Utilize various internal and external systems and tools to gather evidence and support investigative conclusions.
- Effectively communicate investigation findings to relevant stakeholders, including management, legal, and compliance teams.
- Prepare comprehensive reports and documentation of all fraud cases and actions taken.
- Collaborate with other departments, including customer service, legal, and risk management, to enhance fraud prevention strategies.
- Stay current with industry best practices, regulatory requirements, and new fraud typologies.
- Provide recommendations for improving fraud detection rules, processes, and systems.
- Assist in the development and delivery of fraud awareness training for colleagues.
- Adhere strictly to all internal policies, procedures, and regulatory guidelines.
- Respond to inquiries from law enforcement agencies regarding fraud cases as needed.
Required Skills
- Minimum 2 years of experience in fraud detection, investigation, or risk management within the financial services industry.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Proficiency in using fraud detection software and financial transaction monitoring systems.
- Excellent written and verbal communication skills, capable of explaining complex issues clearly.
- Ability to work independently and as part of a team in a fast-paced environment.
- Demonstrated ability to manage multiple cases simultaneously and prioritize effectively.
- High level of integrity and ethical conduct.
Preferred Qualifications
- Bachelor's degree in Finance, Criminal Justice, Business Administration, or a related field.
- Certification in Anti-Money Laundering (CAMS) or Certified Fraud Examiner (CFE).
- Experience with SQL or other data querying languages.
- Familiarity with various types of financial fraud, including credit card fraud, identity theft, and online banking fraud.
- Bilingual proficiency (English and Spanish) is a plus.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holiday schedule.
- 401(k) retirement plan with company match.
- Tuition reimbursement and professional development opportunities.
- Employee assistance program.
- Discounts on various banking products and services.
- Vibrant and inclusive company culture.
- Opportunities for career advancement within a global organization.
How to Apply
To apply for this exciting opportunity, please click on the application link below. You will be directed to the HSBC careers portal where you can submit your detailed resume and cover letter. Please ensure your application highlights your relevant experience in fraud analysis and your commitment to safeguarding financial integrity. We look forward to reviewing your application and potentially welcoming you to our team.