About Company
JN Bank is a member of The Jamaica National Group, a diverse and dynamic organisation with a rich history of serving the financial needs of Jamaicans at home and abroad. As one of Jamaica’s leading financial institutions, JN Bank is committed to empowering individuals and communities through accessible banking solutions, innovative products, and exceptional customer service. We pride ourselves on our community focus, ethical practices, and fostering a workplace culture that values respect, integrity, and professional growth. Joining JN Bank means becoming part of a legacy dedicated to making a tangible positive impact on the lives of our members and the wider society.
Job Description
Are you an experienced and empathetic HR professional with a keen eye for detail and a passion for fostering positive workplace environments? JN Bank, a leading financial institution dedicated to empowering Jamaicans, is seeking a highly motivated and skilled HR Officer to join our vibrant team at our Spanish Town branch. This crucial role focuses specifically on staff relations and payroll management, ensuring the well-being of our valued employees while maintaining precise and timely compensation processes.
In this dynamic position, you will serve as a vital link between management and employees, championing a supportive and productive work culture. Your responsibilities will span the full employee lifecycle, from assisting with onboarding to managing employee queries and facilitating a smooth offboarding process. You will be instrumental in interpreting and applying company policies, ensuring fairness and consistency across all employee interactions. A significant part of your role will involve employee engagement initiatives, contributing to strategies that enhance job satisfaction, morale, and overall productivity within the branch. You’ll be the go-to person for HR-related inquiries, providing guidance and support on a variety of matters, always upholding confidentiality and trust.
Beyond staff relations, you will hold primary responsibility for the accurate and timely processing of payroll. This involves meticulous data entry, verification of hours, leave entitlements, deductions, and ensuring strict compliance with all local labour laws and tax regulations. Your analytical skills will be essential in reconciling payroll data and resolving any discrepancies efficiently. You will also be involved in maintaining comprehensive and up-to-date employee records, both physical and digital, ensuring data integrity and accessibility for auditing purposes.
This isn’t just a job; it’s an opportunity to contribute significantly to a company that genuinely values its people and community. You will play a crucial part in maintaining a harmonious and compliant work environment, supporting the overall strategic HR objectives, and helping to build a workforce that is engaged, empowered, and dedicated to our members. If you possess a strong ethical compass, excellent communication skills, and thrive in an environment where your expertise directly impacts the lives of your colleagues, we encourage you to apply. Join JN Bank and be a part of a team committed to making a difference, one employee and one community at a time.
Key Responsibilities
- Manage the end-to-end payroll processing for branch staff, ensuring accuracy, timeliness, and compliance with company policies and statutory requirements.
- Administer employee benefits, deductions, and statutory contributions (e.g., NIS, NHT, PAYE) in strict accordance with Jamaican labour laws and regulations.
- Serve as the primary point of contact for employee queries regarding HR policies, procedures, benefits, and payroll-related matters, providing clear and confidential guidance.
- Facilitate positive employee relations through proactive communication, conflict resolution, grievance handling, and participation in disciplinary processes as required.
- Support the implementation and communication of HR programs, policies, and procedures to foster a productive, fair, and compliant work environment.
- Maintain accurate, confidential, and up-to-date employee records, both physical and within HR information systems (HRIS), ensuring data integrity.
- Assist in various stages of the recruitment and onboarding processes, including screening applications, coordinating interviews, and conducting new employee inductions.
- Prepare comprehensive HR reports and analytics on payroll, staffing, and other key HR metrics for management review and regulatory submissions.
- Ensure continuous compliance with all relevant Jamaican labour laws, industrial relations practices, and internal company policies.
- Organise and actively participate in staff engagement activities and initiatives aimed at boosting morale and fostering a strong team culture.
Required Skills
- Proven experience (minimum 2 years) in payroll administration and comprehensive HR operations.
- In-depth knowledge of Jamaican labour laws, industrial relations practices, and statutory deductions.
- Proficiency in HRIS and payroll software (experience with local solutions is a strong advantage).
- Exceptional communication (written and verbal) and interpersonal skills, with a focus on empathy and active listening.
- Strong analytical and problem-solving abilities, with a keen eye for detail and accuracy.
- High level of integrity, discretion, and confidentiality in handling sensitive employee information.
- Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting.
- Demonstrated ability to manage multiple tasks, prioritise effectively, and work efficiently in a fast-paced environment.
Preferred Qualifications
- Bachelor's degree in Human Resources Management, Business Administration, or a related social sciences field.
- Professional HR certification (e.g., PHR, SHRM-CP, or a local equivalent such as a certification from the Human Resources Management Association of Jamaica).
- Experience working specifically within the financial services industry.
- Demonstrated experience with performance management systems and employee development initiatives.
- A proven track record of successfully resolving employee relations issues and fostering a positive work environment.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health, dental, and vision insurance.
- Robust pension plan and life insurance coverage.
- Opportunities for continuous professional development and career advancement within a leading financial group.
- Exclusive employee banking benefits and financial wellness programs.
- A supportive, collaborative, and inclusive work environment.
- The chance to contribute to a reputable, community-focused organization dedicated to national development.
How to Apply
Interested candidates are invited to submit their detailed resume and a cover letter outlining their qualifications and experience. Please click on the application link below to apply directly through the JN Bank careers portal. Ensure your application clearly demonstrates how your skills and experience align with the requirements of this role. Only shortlisted candidates will be contacted for an interview.