About Company
Great Huts Resort is an award-winning eco-resort nestled on the dramatic cliffs of Port Antonio, Jamaica, offering a truly unique blend of African-themed luxury and untouched natural beauty. Renowned for its deep commitment to sustainability, the vibrant local culture, and delivering exceptional guest experiences, Great Huts provides a tranquil and inspiring oasis unlike any other. Our philosophy is deeply rooted in fostering harmony with nature and cultivating a vibrant, supportive community amongst our dedicated staff, whom we consider our greatest asset. We believe in creating an environment where our team members feel valued, respected, and empowered to contribute their best. Joining Great Huts means becoming an integral part of a passionate team dedicated to delivering unparalleled hospitality while actively preserving the pristine environment and rich cultural heritage that surrounds us. We seek individuals who share our vision of excellence and our commitment to making a positive impact.
Job Description
Great Huts Resort is seeking an experienced and dedicated HR Manager to lead our Human Resources department, with a primary focus on employee relations and comprehensive HR administration. This pivotal role requires a proactive and empathetic professional who can champion a positive workplace culture, ensure compliance with all Jamaican labor laws, and streamline HR processes to support our growing team. The HR Manager will be responsible for overseeing the entire employee lifecycle, from recruitment and onboarding to performance management and offboarding, while ensuring fair and consistent application of company policies. You will serve as a key point of contact for employee inquiries, concerns, and grievances, fostering an open and trusting environment. This role demands a strong understanding of HR best practices, excellent communication skills, and the ability to manage a variety of administrative tasks efficiently. You will play a critical role in shaping our employee experience, ensuring that Great Huts Resort remains an employer of choice in the hospitality sector. If you are passionate about HR, dedicated to employee well-being, and thrive in a dynamic, eco-conscious environment, we encourage you to apply and contribute to the unique spirit of Great Huts.
Key Responsibilities
- Manage and resolve complex employee relations issues, conducting thorough and objective investigations when necessary.
- Develop, implement, and interpret HR policies and procedures in compliance with Jamaican labor laws and best practices.
- Oversee the full employee lifecycle, including recruitment, onboarding, performance reviews, compensation, benefits administration, and offboarding.
- Administer payroll processes, ensuring accuracy and timely payment in collaboration with the finance department.
- Maintain accurate and confidential employee records, ensuring data integrity and compliance with privacy regulations.
- Facilitate conflict resolution and mediate disputes between employees and/or management.
- Support management in performance management processes, including goal setting, feedback, and disciplinary actions.
- Coordinate and facilitate employee training and development initiatives.
- Manage employee benefits programs and liaise with external providers.
- Ensure the resort's adherence to all health, safety, and environmental regulations.
- Prepare regular HR reports and analytics to inform strategic decision-making.
- Act as a trusted advisor to employees and management on all HR-related matters.
Required Skills
- Proven experience as an HR Manager or in a similar senior HR role, with a strong focus on employee relations.
- In-depth knowledge of Jamaican labor laws, industrial relations acts, and HR best practices.
- Exceptional interpersonal, communication, and negotiation skills.
- Demonstrated ability to handle confidential information with discretion and integrity.
- Strong problem-solving and conflict resolution abilities.
- Proficiency in HRIS systems and Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent organizational and time management skills, with the ability to manage multiple priorities.
- A Bachelor's degree in Human Resources, Business Administration, or a related field.
Preferred Qualifications
- A Master's degree or HR professional certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP).
- Previous HR experience within the hospitality or tourism industry.
- Experience with payroll administration and relevant software.
- Familiarity with eco-resort operations and sustainability practices.
- Fluency in additional languages relevant to guest and staff demographics.
Perks & Benefits
- Competitive salary and benefits package.
- Opportunity to work in a unique, award-winning eco-resort environment.
- Meals provided during working hours.
- Opportunities for professional development and growth.
- Generous staff discounts on resort services.
- A supportive and inclusive workplace culture.
- Be part of a team dedicated to sustainability and local community engagement.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a cover letter detailing their relevant experience and why they are a great fit for Great Huts Resort. Please highlight your experience in employee relations and HR administration.