About Company
OK Zimbabwe Limited is a leading supermarket retailer in Zimbabwe, operating a chain of over 60 retail outlets under the ‘OK’, ‘Bon Marche’, and ‘OK Mart’ brands across the country. Established in 1942, we have grown to become a household name, known for providing a wide range of quality products, excellent customer service, and competitive pricing. Our success is built on a foundation of strong values, a commitment to our communities, and a dedicated workforce that is passionate about making a difference. We believe in fostering a supportive and dynamic work environment where employees can learn, grow, and thrive. As an organization deeply embedded in the Zimbabwean economy, we are proud to contribute to national development through job creation and local sourcing. Joining OK Zimbabwe means becoming part of a legacy of retail excellence and contributing to a future of continued growth and innovation. We are committed to diversity and inclusion and continuously strive to create an equitable workplace where all employees feel valued and empowered to achieve their full potential.
Job Description
Are you a recent graduate or an enthusiastic individual looking to kickstart your career in Human Resources? OK Zimbabwe Limited is excited to offer an entry-level opportunity for an HR Generalist. We believe in nurturing talent and providing a solid foundation for those eager to learn the ropes of HR. This role is perfect for someone with no prior professional experience but possesses a strong desire to learn, an excellent work ethic, and a passion for people. As an HR Generalist, you will be an integral part of our Human Resources team, providing support across various HR functions. You will gain hands-on experience in recruitment, employee relations, HR administration, training and development, and compensation and benefits. This position offers a unique chance to understand the operational nuances of a large retail HR department and contribute directly to the well-being and productivity of our diverse workforce across multiple locations. We are committed to your growth and will provide comprehensive training and mentorship to help you develop into a competent HR professional. You will be exposed to real-world HR challenges and opportunities, learning from experienced professionals. If you are detail-oriented, have strong communication skills, are highly organized, and are ready to embark on a challenging yet rewarding career path within a supportive and dynamic environment, we encourage you to apply and grow with us. This is more than just a job; it’s an opportunity to build a foundational career in a critical business function.
Key Responsibilities
- Assist with the recruitment process, including posting job adverts, screening resumes, scheduling interviews, and communicating with candidates.
- Support new employee onboarding by preparing new hire paperwork, organizing orientation sessions, and ensuring a smooth integration into the company culture.
- Maintain and update HR databases and employee records with accuracy, confidentiality, and compliance with data protection regulations.
- Provide administrative support to the HR department, including filing, data entry, and preparing HR-related documents, reports, and presentations.
- Assist in the coordination and logistics of employee training and development initiatives and programs.
- Respond promptly and professionally to employee inquiries regarding HR policies, procedures, and benefits, escalating complex issues to senior HR staff as needed.
- Support employee relations activities and assist in conflict resolution and grievance handling under supervision.
- Contribute to the continuous improvement of HR processes, procedures, and systems to enhance efficiency and employee experience.
- Ensure compliance with company policies, internal regulations, and relevant Zimbabwean labor laws and statutory requirements.
- Participate in HR projects and initiatives as required, providing support and insights.
Required Skills
- Excellent verbal and written communication skills with a clear and professional demeanor.
- Strong organizational and time management abilities, with meticulous attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for daily tasks and reporting.
- High level of integrity, discretion, and ability to handle confidential information ethically.
- Eagerness to learn, a proactive approach to tasks, and a strong problem-solving aptitude.
- Strong interpersonal skills with a team-oriented mindset and ability to collaborate effectively.
- Ability to adapt quickly to new tasks and processes in a fast-paced environment.
Preferred Qualifications
- A degree or diploma in Human Resources Management, Psychology, Business Administration, or a related field (this is preferred, not strictly required given the 'no experience' clause, but demonstrates foundational knowledge).
- Familiarity with basic Zimbabwean labor laws and HR best practices (can be learned on the job).
- Previous volunteer or internship experience in an administrative or people-focused role is a plus, but not a prerequisite.
Perks & Benefits
- Comprehensive training and mentorship program designed for entry-level professionals.
- Clear opportunities for career growth and professional development within a large organization.
- Competitive employee discount on store purchases across all our brands.
- Contribution to medical aid scheme for employee well-being.
- Paid annual leave and public holidays.
- A supportive, collaborative, and inclusive work environment.
- Direct exposure to a dynamic and large-scale retail operation's HR function.
- Access to internal learning resources and development workshops.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV highlights your academic achievements, any relevant volunteer work or projects, and a compelling motivation letter outlining your passion for Human Resources and why you believe you are a great fit for OK Zimbabwe Limited.