About Company
Embassy Suites by Hilton Colorado Springs is a premier destination offering exceptional service and comfortable stays for both business and leisure travelers. As part of the globally recognized Hilton family, we are committed to creating memorable experiences for our guests and fostering a supportive, inclusive, and rewarding environment for our team members. We pride ourselves on our dedication to excellence, our vibrant team culture, and our continuous efforts to grow and develop our staff. Join a team where your hard work is valued, and your contributions directly impact guest satisfaction and our hotel’s success.
Job Description
We are seeking a dedicated and detail-oriented Housekeeping Attendant to join our dynamic team at Embassy Suites by Hilton Colorado Springs. This is a fantastic opportunity for individuals who take pride in maintaining immaculate environments and ensuring guest comfort. As a Housekeeping Attendant, you will be responsible for the cleanliness and presentation of guest rooms and public areas, playing a crucial role in delivering the outstanding guest experience that Embassy Suites is known for. This full-time position comes with the exceptional benefit of provided accommodation, making it an ideal choice for those seeking stability and convenience in a beautiful location. You will be instrumental in upholding our high standards of hygiene and presentation, contributing directly to the positive impressions guests have of our hotel. If you are a diligent worker with a passion for cleanliness and a strong work ethic, we invite you to become a valued member of our hospitality family. We offer comprehensive training, a supportive team atmosphere, and opportunities for career advancement within the Hilton brand.
Key Responsibilities
- Clean and service assigned guest rooms and public areas according to established standards and procedures.
- Change bed linens and make beds, replenish towels, and restock amenities such as toiletries and stationery.
- Vacuum carpets, mop floors, dust furniture, and clean windows/mirrors.
- Empty wastebaskets and transport trash and waste to disposal areas.
- Report any maintenance issues, safety hazards, or unusual occurrences to the supervisor promptly.
- Ensure all cleaning equipment and supplies are used safely and efficiently, maintaining inventory as needed.
- Greet guests warmly and respond to guest requests in a timely and courteous manner, maintaining a professional demeanor.
- Adhere to all hotel safety and security procedures and policies, including those related to lost and found items.
- Collaborate effectively with other hotel departments to ensure seamless guest service.
- Handle guest complaints and special requests efficiently and professionally, escalating when necessary.
Required Skills
- Strong attention to detail and a high standard for cleanliness.
- Ability to work independently and manage time effectively to complete assigned tasks.
- Physical stamina to stand, bend, lift, and carry items up to 25 pounds throughout the shift.
- Good communication skills and a friendly, guest-focused attitude.
- Reliability and a strong work ethic.
- Ability to follow instructions and procedures.
Preferred Qualifications
- Previous experience in hotel housekeeping or a similar role.
- Familiarity with various cleaning chemicals and equipment.
- Basic understanding of English for communication with guests and team members.
Perks & Benefits
- Provided on-site accommodation.
- Competitive hourly wages.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- Hilton Team Member Travel Program (discounted hotel stays worldwide).
- Opportunities for career growth and professional development.
- Complimentary meals during shifts.
- Employee assistance programs.
- Supportive and inclusive work environment.
How to Apply
To apply for this exciting opportunity to join the Embassy Suites by Hilton Colorado Springs team, please click on the application link below. We look forward to reviewing your application!