About Company
Covenant View Hotel & Suites stands as a distinguished name in the Magboro hospitality landscape, renowned for its warm ambiance, exceptional service, and unwavering commitment to crafting memorable experiences for every guest. Nestled in a serene environment, our hotel prides itself on offering a tranquil and luxurious retreat from the city’s hustle, while simultaneously ensuring utmost convenience and accessibility for all our visitors. Our dedicated and professional team is undeniably the heart of our operations, working collaboratively and diligently to maintain the highest standards of cleanliness, comfort, and ultimately, guest satisfaction. Joining Covenant View means becoming an integral part of a supportive family that deeply values professionalism, meticulous attention to detail, and a genuine, heartfelt passion for service excellence. We are excited to welcome an enthusiastic and dedicated individual to our thriving housekeeping team, someone who is eager to contribute significantly to our legacy of impeccable hospitality and guest delight.
Job Description
Are you an energetic, meticulous, and service-oriented individual with a keen eye for detail, seeking to embark on a rewarding career in the vibrant hospitality sector? Covenant View Hotel & Suites is actively seeking a dedicated Hotel Room Attendant to join our dynamic and supportive housekeeping team. This entry-level position is an exceptional opportunity for someone eager to learn, committed to excellence, and passionate about ensuring our guests experience a pristine, comfortable, and welcoming environment during their stay. As a Hotel Room Attendant, you will play a truly crucial role in upholding and enhancing our hotel’s esteemed reputation for immaculate cleanliness and unparalleled guest satisfaction. Your primary responsibilities will involve the meticulous cleaning and precise preparation of guest rooms and designated common areas, ensuring that every corner meets our exacting standards and consistently exceeds guest expectations. This role requires not only physical stamina and a strong, reliable work ethic but also the ability to work efficiently and independently while seamlessly integrating as a valuable team player. If you are a highly reliable, proactive, and enthusiastic individual ready to make a significant contribution to creating an unforgettable guest experience, we warmly encourage you to apply and grow professionally with us. We are fully committed to your success and will provide comprehensive training to equip you with all the necessary skills and knowledge required to excel in this vital and fulfilling role.
Key Responsibilities
- Clean and tidy all assigned guest rooms and common areas to the highest standards of cleanliness and hygiene.
- Change bed linens, make beds, and replace towels and toiletries as per hotel standards.
- Dust, vacuum, mop, and polish surfaces, furniture, and fixtures thoroughly.
- Replenish guest room supplies, including complimentary items and minibar stock.
- Inspect rooms for any damage or maintenance issues and report them promptly to the supervisor.
- Handle guest requests and inquiries with professionalism and courtesy, escalating when necessary.
- Adhere strictly to all health, safety, and hygiene regulations and procedures.
- Maintain a friendly and professional demeanor with guests and fellow team members.
- Manage time effectively to complete assigned tasks within specified deadlines.
- Ensure cleanliness of corridors, stairwells, and service areas on assigned floors.
Required Skills
- Strong attention to detail and a thorough approach to cleaning.
- Ability to work independently and manage time effectively.
- Good physical stamina and ability to perform tasks requiring bending, lifting, and standing for extended periods.
- Reliability and a strong work ethic.
- Basic communication skills in English.
- A positive attitude and a customer-service oriented mindset.
Preferred Qualifications
- Previous experience in cleaning or a similar role, though not essential as full training will be provided.
- High school diploma or equivalent.
- Basic understanding of hospitality service standards.
- Ability to work flexible shifts, including weekends and holidays.
Perks & Benefits
- Competitive entry-level salary.
- Comprehensive on-the-job training and ongoing development opportunities.
- Staff meals during shifts.
- Opportunities for career advancement within the hotel.
- A supportive and friendly work environment.
- Health and wellness benefits (details provided upon offer).
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your application highlights your enthusiasm for this entry-level role and your commitment to providing excellent service. We look forward to reviewing your application!