About Company
The Drake Hotel is a dynamic cultural hub, proudly rooted in Toronto’s Queen West neighbourhood, just moments from Trinity Bellwoods Park. For over two decades, we’ve been more than just a place to sleep; we’re a landmark destination for art, food, drinks, and memorable experiences. Our philosophy is simple: good food, good drink, good company, and great art. We are a boutique hotel committed to fostering a vibrant and inclusive environment for both our guests and our dedicated team members. We believe in nurturing talent, celebrating creativity, and providing exceptional service that leaves a lasting impression. Join us and be a part of Toronto’s iconic cultural landscape, where every day is an opportunity to contribute to something truly unique and inspiring.
Job Description
Are you a meticulous, energetic individual who thrives in a fast-paced environment and appreciates the art of hospitality? The Drake Hotel is seeking enthusiastic and reliable Hotel Housekeeping Support team members to join our vibrant crew. This is an exciting opportunity for individuals looking for flexible schedules, allowing you to balance your work with other commitments, while still being an integral part of a renowned establishment. As a Housekeeping Support team member, you will play a crucial role in maintaining the pristine condition and inviting ambiance of our guest rooms and public areas. Your keen eye for detail ensures every corner sparkles, contributing directly to an unforgettable experience for our diverse array of guests. We are looking for individuals who take pride in their work, possess a strong work ethic, and are committed to upholding the high standards of cleanliness and presentation that The Drake Hotel is known for. This role is perfect for those who are self-motivated, dependable, and eager to contribute to a welcoming and artistic environment. If you’re passionate about creating comfort, value teamwork, and are looking for a role that offers flexibility without compromising impact, we encourage you to apply and become a part of the Drake’s unique story. You’ll be instrumental in ensuring our guests enjoy a flawless stay, making every visit a memorable one through your dedication to excellence and impeccable service standards.
Key Responsibilities
- Perform a variety of cleaning activities such as sweeping, mopping, dusting, polishing, and vacuuming hotel rooms, hallways, and common areas to the highest standards.
- Change bed linens, towels, and replenish guest room amenities and supplies, ensuring meticulous attention to hygiene and presentation.
- Thoroughly clean and sanitize bathrooms, fixtures, and common washroom facilities.
- Empty waste bins, transport soiled linens to laundry areas, and dispose of trash and recyclables in designated receptacles.
- Monitor and report any maintenance needs, safety hazards, or damaged items within the hotel premises to ensure prompt resolution.
- Adhere strictly to all health and safety regulations, including the proper use and storage of cleaning chemicals and equipment.
- Maintain a friendly, polite, and professional demeanor when interacting with guests and colleagues, embodying The Drake's hospitality values.
- Assist with deep cleaning projects, seasonal tasks, and special guest requests as needed to maintain overall property standards.
- Manage time effectively to complete assigned tasks and maintain cleaning schedules within established deadlines, ensuring guest satisfaction.
Required Skills
- Proven ability to work independently with minimal supervision and also as a collaborative member of a team.
- Exceptional attention to detail and a consistently high standard for cleanliness and organization.
- Physical stamina and ability to lift, bend, push, and pull up to 25 lbs consistently throughout a shift.
- Outstanding reliability and punctuality, with a strong commitment to attendance and shift adherence.
- Basic understanding of cleaning products, equipment, and effective cleaning techniques.
- Ability to comprehend and follow both verbal and written instructions effectively in English.
Preferred Qualifications
- Previous experience in a hotel, resort, or similar hospitality environment is a significant asset.
- Familiarity with health and safety standards and procedures specific to a cleaning context.
- Strong communication skills and a naturally positive, guest-focused attitude.
- Flexibility to work various shifts, including mornings, evenings, weekends, and holidays, as per operational needs.
Perks & Benefits
- Flexible scheduling options to support a healthy work-life balance.
- Competitive hourly wage with opportunities for professional growth and advancement.
- Comprehensive staff meal program provided during shifts.
- Exclusive discounts on hotel stays, dining experiences, and retail items at Drake properties.
- A supportive, inclusive, and creatively stimulating work environment.
- Opportunities for continuous professional development and internal training programs.
- Be an integral part of a celebrated Toronto institution with a vibrant culture.
How to Apply
Ready to bring your spark to The Drake Hotel? We invite all qualified candidates to apply by clicking on the application link below. Please ensure your resume highlights any relevant experience and your availability for flexible scheduling. We look forward to reviewing your application and potentially welcoming you to our extraordinary team!