About Company
Hotel L. A. Eko is a well-regarded local establishment nestled in the vibrant heart of Mushin, Lagos. We pride ourselves on offering a welcoming and comfortable experience to all our guests, ensuring a blend of traditional Nigerian hospitality with modern conveniences. Our commitment extends beyond our guests to our dedicated team, for whom we strive to provide a clean, safe, and pleasant working and living environment. We believe that a well-supported staff is the foundation of exceptional service. Joining our team means becoming part of a community that values hard work, dedication, and mutual respect, all while contributing to a legacy of warmth and quality within the hospitality sector.
Job Description
We are actively seeking a highly meticulous and dedicated Hotel Housekeeping Supervisor to specifically oversee the cleanliness, tidiness, and overall maintenance of our staff lodging facilities. This is a critical on-site role that ensures our valuable team members have access to hygienic, comfortable, and well-maintained living quarters, reflecting our unwavering commitment to their well-being. The successful candidate will be instrumental in supervising the housekeeping team assigned exclusively to staff accommodations, implementing and upholding the highest standards of cleanliness and presentation, efficiently managing inventory of supplies, and ensuring all health and safety protocols are strictly followed without compromise. You will play a pivotal role in maintaining a positive, supportive, and pristine living environment for our staff, which directly contributes to their overall job satisfaction, productivity, and retention. This position demands a keen eye for detail, strong leadership capabilities, excellent organizational skills, and a proactive approach to problem-solving within a dynamic and fast-paced hotel environment. If you possess a genuine passion for creating impeccably clean and organized environments, have a proven track record in leading a team to excel, and understand the importance of staff welfare, we strongly encourage you to apply and become a key part of our dedicated team.
Key Responsibilities
- Supervise, train, motivate, and manage the performance of the housekeeping team specifically assigned to staff lodging facilities, ensuring strict adherence to Hotel L. A. Eko's established standards and procedures.
- Conduct regular and thorough inspections of all staff rooms, common areas, laundry facilities, and other amenities within the lodging premises to guarantee immaculate cleanliness, organization, and compliance with hygiene standards.
- Develop, implement, and optimize efficient cleaning schedules and routines for all staff accommodation areas, ensuring optimal resource utilization and minimal disruption.
- Manage the inventory of cleaning supplies, linens, toiletries, and other amenities for staff lodging, ensuring adequate stock levels, timely procurement, and cost-effective usage.
- Coordinate seamlessly with the maintenance department for prompt repairs, preventive maintenance, and general upkeep of staff lodging facilities and equipment.
- Ensure strict compliance with all local health, safety, and hygiene regulations, as well as company policies, within the staff lodging areas, conducting regular risk assessments.
- Address and resolve any staff requests, concerns, complaints, or issues related to their accommodation promptly, professionally, and courteously, ensuring high levels of satisfaction.
- Prepare accurate daily and weekly reports on housekeeping activities, inventory consumption, incident management, and staff performance within the staff lodging section.
- Contribute actively to fostering a positive, harmonious, and respectful living environment for all hotel staff, leading by example in professionalism and dedication.
- Implement effective waste management and recycling practices within the staff lodging facilities.
Required Skills
- Minimum of 3 years of progressive experience in housekeeping, with at least 1 year in a proven supervisory role, preferably within the hospitality industry or a similar residential setup.
- Demonstrated strong leadership, team management, and interpersonal skills, with a track record of motivating, training, and developing a diverse team.
- Excellent knowledge of professional cleaning techniques, equipment operation, chemical usage, and stringent health and safety standards relevant to accommodation services.
- Exceptional attention to detail, a methodical approach to tasks, and an unwavering commitment to maintaining the highest standards of cleanliness and presentation.
- Strong communication (both verbal and written) and interpersonal skills, capable of interacting effectively with staff from various cultural backgrounds.
- Ability to work independently, demonstrate initiative, and function effectively as part of a larger team in a demanding and fast-paced hotel environment.
- Proficiency in basic record-keeping, inventory management, and schedule planning.
Preferred Qualifications
- A diploma or certificate in Hospitality Management, Hotel Operations, Housekeeping Operations, or a closely related field.
- Previous experience specifically managing staff accommodation, dormitories, or similar residential facilities within a large organization.
- Familiarity with local health, safety, and environmental regulations pertinent to accommodation services in Lagos, Nigeria.
- Knowledge of sustainable cleaning practices and environmentally friendly products.
Perks & Benefits
- A competitive salary and comprehensive benefits package tailored to your experience and performance.
- Significant opportunities for professional development, continuous learning, and career advancement within Hotel L. A. Eko.
- A supportive, collaborative, and friendly work environment where your contributions are valued.
- Complimentary and nutritious staff meals provided during shifts.
- Access to various employee welfare programs designed to enhance your well-being.
How to Apply
Interested candidates who meet the qualifications are invited to submit their application by clicking on the link below. Please ensure your resume or CV is detailed and clearly highlights your relevant experience and qualifications for this crucial supervisory role. We eagerly look forward to reviewing your application and potentially welcoming you to our team.