About Company
Palm Garden Hotel is a distinguished establishment nestled in the vibrant community of Thousand Oaks, California. Known for its lush garden setting, exceptional service, and unwavering commitment to guest comfort, we provide an oasis of tranquility for both business and leisure travelers. Our dedicated team prides itself on creating memorable experiences, fostering a warm and welcoming atmosphere that feels like a home away from home. We are deeply embedded in the local culture, contributing to the charm and hospitality that defines Thousand Oaks. At Palm Garden Hotel, we believe our dedicated staff is the heart of our success, and we strive to cultivate a supportive and inclusive environment where every team member feels valued and empowered to deliver their best. Join us and become part of a legacy of excellence in hospitality, where your efforts directly contribute to our guests’ unforgettable stays.
Job Description
We are actively seeking dedicated, meticulous, and energetic Hotel Cleaners to join our esteemed housekeeping team at the Palm Garden Hotel. This crucial role is the backbone of our guest experience, ensuring that every room and public area not only meets but exceeds our rigorous standards of cleanliness, hygiene, and aesthetic appeal. As a Hotel Cleaner, you will play a vital part in upholding the pristine condition of our property, directly contributing to guest satisfaction and our unwavering reputation for excellence. Your keen eye for detail and commitment to impeccable presentation will create an inviting and comfortable environment that truly enhances our guests’ stay.
We are particularly interested in hearing from foreign nationals who possess a strong work ethic, unwavering attention to detail, and a deep-seated commitment to delivering outstanding hospitality. We understand the unique challenges faced by individuals seeking opportunities internationally and are prepared to discuss potential visa sponsorship or work authorization support for highly qualified candidates who align with our values and meet our requirements. This position requires individuals who are passionate about maintaining a sparkling environment, respectful of guest privacy and property, and capable of working efficiently both independently and as part of a cohesive team. You will be instrumental in turning around rooms promptly, responding to guest requests with courtesy and efficiency, and ensuring all areas reflect the high standards of the Palm Garden Hotel. If you are looking for a rewarding role where your dedication to cleanliness and guest service is truly appreciated, and you are eager to contribute to a world-class hospitality experience in the beautiful community of Thousand Oaks, we strongly encourage you to apply.
Key Responsibilities
- Clean and tidy all assigned guest rooms, including making beds, dusting furniture, vacuuming carpets, and cleaning bathrooms, to meet hotel standards.
- Replenish guest room supplies (linens, towels, toiletries) and ensure all amenities are in place.
- Clean public areas of the hotel, such as lobbies, hallways, elevators, and lounges, as assigned.
- Report any maintenance issues, safety hazards, or damaged items found in rooms or public areas to the supervisor immediately.
- Handle guest requests promptly and courteously, ensuring their needs are met with efficiency and professionalism.
- Maintain a clean and organized cart and storage areas.
- Adhere strictly to all health, safety, and hygiene regulations and procedures.
- Manage time effectively to complete assigned tasks within established deadlines.
- Collaborate with other housekeeping staff and hotel departments to ensure seamless operations and guest satisfaction.
Required Skills
- Strong attention to detail and a commitment to cleanliness
- Ability to work independently and as part of a team
- Physical stamina and ability to lift, bend, push, and pull as required for cleaning tasks
- Reliability and punctuality
- Basic English communication skills to understand instructions and interact with guests and colleagues
- A positive attitude and a guest-focused approach
Preferred Qualifications
- Previous experience (at least 6 months) in housekeeping or cleaning, preferably in a hotel setting
- Knowledge of various cleaning techniques and chemical usage
- Ability to speak multiple languages is a plus, but not required
- Understanding of hospitality industry standards and guest service principles
Perks & Benefits
- Competitive hourly wage
- Comprehensive health, dental, and vision insurance options for full-time employees
- Paid Time Off (PTO) and holiday pay
- Employee discounts on hotel stays and dining
- Opportunities for professional development and career advancement within the hospitality sector
- A supportive and inclusive work environment
- Potential for visa sponsorship or work authorization assistance for qualified foreign nationals
- Complimentary meals during shifts
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your application includes your resume and a brief cover letter highlighting your relevant experience and why you are interested in joining the Palm Garden Hotel team. We look forward to reviewing your application and potentially welcoming you to our dedicated team.