About Company
Guaranty Trust Bank Plc (GTBank) is a leading African financial institution with a strong presence in Nigeria and across several other countries. Renowned for its service excellence, innovative digital banking solutions, and commitment to corporate social responsibility, GTBank is dedicated to enriching lives and empowering businesses. We foster a dynamic and inclusive work environment where talent is nurtured, performance is rewarded, and continuous learning is encouraged. Join GTBank and be part of a team that is redefining the future of banking in Africa.
Job Description
Are you a driven, customer-centric professional with a passion for building lasting relationships and driving financial growth? GTBank is actively seeking an experienced and highly motivated Relationship Manager to join our vibrant team in Calabar Municipality. This is an immediate hiring opportunity for an individual who thrives in a fast-paced environment and is committed to delivering exceptional client service.
As a Relationship Manager at GTBank, you will be at the forefront of our client engagement strategy. Your primary responsibility will be to manage a portfolio of high-net-worth individuals and corporate clients, understanding their unique financial needs and providing tailored banking solutions. You will be instrumental in deepening client relationships, identifying cross-selling opportunities, and expanding our market share in the Calabar region. This role demands a proactive approach to client acquisition and retention, a solid understanding of financial products, and an unwavering commitment to achieving set targets. If you possess excellent communication skills, a strategic mindset, and a proven track record in financial sales and relationship management, we encourage you to apply and become a key player in our success story.
Key Responsibilities
- Manage and grow a portfolio of high-net-worth individual and corporate clients, serving as their primary point of contact.
- Develop and implement strategic plans to attract new clients and retain existing ones, ensuring consistent business growth.
- Conduct thorough financial needs analyses for clients and recommend suitable GTBank products and services, including loans, investments, and digital banking solutions.
- Achieve and exceed individual and team sales targets for deposits, loans, and other financial products.
- Prepare comprehensive credit proposals, ensuring compliance with GTBank's credit policies and regulatory guidelines.
- Monitor client accounts regularly, identify potential risks, and proactively address client concerns and queries.
- Stay updated on market trends, competitor activities, and new product offerings to provide competitive insights.
- Collaborate with internal departments (e.g., credit, operations, product development) to ensure seamless service delivery.
- Represent GTBank at industry events and networking functions to enhance brand visibility and foster new business opportunities.
- Ensure strict adherence to all banking regulations, compliance standards, and internal policies.
Required Skills
- Proven experience in relationship management within the banking or financial services sector.
- Strong understanding of financial products and services, including retail, corporate, and investment banking.
- Exceptional sales and negotiation skills with a track record of achieving targets.
- Excellent interpersonal and communication skills, both written and verbal.
- Proficiency in financial analysis and credit appraisal.
- Ability to build and maintain strong client relationships.
- High level of integrity, professionalism, and ethical conduct.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Preferred Qualifications
- Master's degree in Business Administration, Finance, Economics, or a related field.
- Relevant professional certifications (e.g., CIS, ACCA, CFA).
- Familiarity with the Calabar market and local business landscape.
- Experience with CRM software and banking systems.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health and wellness benefits package.
- Opportunities for professional development and career growth.
- Access to continuous learning and training programs.
- Employee recognition programs.
- Pension scheme contributions.
- Supportive and collaborative work environment.
- Work-life balance initiatives.
How to Apply
Interested candidates who meet the above criteria are encouraged to apply by clicking the link below. Please ensure your resume highlights your relevant experience and qualifications for this role. Only shortlisted candidates will be contacted.