About Company
Guardsman Group Limited is Jamaica’s premier security solutions provider, with over 40 years of experience protecting people, property, and assets. Renowned for our comprehensive range of services including armed and unarmed guarding, electronic security systems, and response services, we are committed to delivering unparalleled safety and peace of mind to our clients across the island. Our success is built on a foundation of professional excellence, cutting-edge technology, and a dedicated team of security experts. We foster a culture of vigilance, integrity, and continuous improvement, making us the trusted choice for residential, commercial, and industrial security needs. Join a company that is dedicated to securing Jamaica’s future and values its employees as much as its clients.
Job Description
As a Gatekeeper specializing in entry and residence security, you will be the first point of contact and an essential pillar of security for a prestigious residential property within the vibrant Twickenham Park community in Spanish Town. This critical role requires an individual with exceptional attention to detail, a proactive approach to security, and outstanding interpersonal skills. You will be responsible for meticulously managing access to the premises, ensuring the safety and privacy of residents, and maintaining a secure environment around the clock. Your duties will encompass a wide range of security functions, from monitoring surveillance systems and conducting routine patrols to verifying visitor credentials and responding to incidents.
You will play a vital role in upholding the highest standards of residential security, operating with professionalism and vigilance. This position demands a keen sense of observation, the ability to act swiftly and calmly in various situations, and a commitment to strict adherence to established security protocols. You will not only be a guardian of the property but also a friendly and professional representative for residents and authorized visitors. The successful candidate will be expected to maintain accurate logs, communicate effectively with residents and other security personnel, and contribute positively to the overall well-being of the community. This is more than just a job; it’s an opportunity to become an integral part of a dedicated team committed to providing peace of mind and an unparalleled living experience. We are seeking someone who is reliable, diligent, and ready to take on the responsibility of safeguarding a premier residential environment.
Key Responsibilities
- Control and monitor access to the residential property, verifying credentials of all individuals and vehicles entering and exiting.
- Operate and monitor CCTV systems, alarm panels, and other security technologies to detect and deter unauthorized activities.
- Conduct regular patrols of the perimeter and designated areas to identify and report any security breaches or suspicious activities.
- Maintain accurate and detailed logs of all visitors, deliveries, incidents, and shift activities.
- Enforce property rules and regulations consistently and courteously.
- Respond promptly and effectively to alarms, emergencies, and security incidents, escalating as necessary to relevant authorities or management.
- Provide exceptional customer service to residents and authorized visitors, assisting with inquiries and providing directions when needed.
- Perform basic administrative tasks, such as receiving packages and distributing mail, as required.
- Ensure the proper functioning and maintenance of all gatehouse equipment and report any malfunctions promptly.
- Collaborate with other security personnel and property management to enhance overall security operations.
Required Skills
- Proven experience in security, access control, or a similar role, ideally 6+ months.
- Excellent observation and problem-solving skills.
- Strong verbal and written communication abilities in English.
- Ability to operate basic security equipment (CCTV, two-way radios, access control systems).
- High level of integrity, professionalism, and discretion.
- Physical fitness and ability to stand, walk, and perform duties for extended periods.
- Customer service-oriented mindset with a calm and professional demeanor.
- Ability to work independently and as part of a team, including nights, weekends, and holidays.
Preferred Qualifications
- Prior experience in residential or estate security.
- Basic first aid and CPR certification.
- Knowledge of local security regulations and protocols.
- Valid Jamaican driver's license.
- Proficiency in using basic computer software for record-keeping.
Perks & Benefits
- Competitive salary package.
- Comprehensive health and wellness benefits.
- Pension plan contributions.
- Opportunities for professional development and training.
- A supportive and dynamic work environment.
- Uniform provided.
- Paid time off and holidays.
How to Apply
Interested candidates are encouraged to apply directly through our official careers portal. Please click the application link below to submit your resume and cover letter. Ensure your application highlights your relevant experience and why you are the ideal candidate for this pivotal security role.