About Company
DHL is the world’s leading logistics company, connecting people and improving lives. With a global network spanning more than 220 countries and territories, DHL is the most international company in the world and has been a pioneer in logistics for decades. We are committed to fostering a diverse, inclusive, and safe working environment where every employee can thrive and contribute to our success. At DHL, we believe in connecting people and businesses, enabling global trade, and creating a sustainable future. We are driven by a passion for service excellence and a commitment to innovation, always striving to deliver on our promises and exceed expectations. Join a team that values your contributions and offers ample opportunities for growth and development within a dynamic and supportive global enterprise.
Job Description
Are you a seasoned warehouse professional with a knack for leadership and a passion for operational excellence? DHL is seeking a highly motivated and experienced Full-Time Lead Warehouse Associate to join our dynamic team in Nitro, West Virginia. In this pivotal role, you will be instrumental in ensuring the smooth and efficient operation of our warehouse facility, overseeing critical aspects of inventory management, order fulfillment, and team coordination. We are looking for an individual who can inspire, guide, and develop a team of warehouse associates while upholding DHL’s stringent standards for safety, quality, and productivity.
As a Lead Warehouse Associate, you will act as a frontline leader, bridging the gap between management and the operational team. Your daily activities will involve not only hands-on material handling and processing but also mentoring staff, resolving operational challenges, and identifying areas for process improvement. You will be at the heart of our logistics chain, ensuring that goods move seamlessly from receiving to dispatch, ultimately contributing to our customers’ satisfaction and DHL’s reputation for reliability. This role requires a proactive problem-solver with excellent communication skills and a deep understanding of warehouse operations. If you are ready to take the next step in your career and lead a dedicated team in a fast-paced environment, DHL offers a challenging and rewarding opportunity for you to make a significant impact.
Key Responsibilities
- Supervise, train, and mentor a team of warehouse associates, fostering a collaborative and productive work environment.
- Oversee daily inbound and outbound logistics, including receiving, put-away, picking, packing, and shipping processes.
- Ensure accurate inventory management through regular cycle counts, discrepancy resolution, and proper documentation.
- Operate various material handling equipment, such as forklifts, reach trucks, and pallet jacks, in a safe and efficient manner.
- Monitor workflow and adjust staffing as needed to meet operational deadlines and efficiency targets.
- Enforce all company safety policies and procedures, ensuring a safe working environment for all team members.
- Identify and implement continuous improvement initiatives to enhance warehouse efficiency and reduce operational costs.
- Collaborate with supervisors and management to address operational challenges and ensure seamless communication across shifts.
- Prepare daily reports on warehouse activities, including productivity, inventory status, and any operational issues.
- Provide hands-on support for all warehouse tasks as needed, demonstrating leadership by example.
Required Skills
- Minimum of 2 years of experience in a warehouse or logistics environment, with at least 1 year in a lead or supervisory role.
- Proficiency in operating material handling equipment (e.g., forklifts, reach trucks) with valid certification preferred.
- Strong understanding of warehouse management systems (WMS) and inventory control principles.
- Excellent leadership, communication, and interpersonal skills.
- Ability to lift and move heavy objects (up to 50 lbs) and stand/walk for extended periods.
- Proven problem-solving abilities and attention to detail.
- Basic computer proficiency for data entry and report generation.
Preferred Qualifications
- High School Diploma or GED; Associate's degree or higher in Supply Chain Management or a related field.
- Experience with SAP or other advanced WMS.
- First Aid/CPR certification.
- Knowledge of DOT regulations and hazmat handling procedures.
- Lean Six Sigma Yellow Belt certification.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company matching contributions.
- Paid time off and holiday pay.
- Life insurance and disability benefits.
- Employee assistance program.
- Opportunities for career growth and professional development within a global company.
- Employee discounts on various products and services.
How to Apply
To apply for this exciting opportunity, please click on the application link below. We look forward to reviewing your qualifications and potentially welcoming you to the DHL family.