About Company
DATEV eG is a leading software company and IT service provider for tax consultants, auditors, lawyers, and their clients in Germany. With a rich history spanning over 50 years, DATEV is renowned for developing innovative and reliable software solutions that streamline financial accounting, human resources, and business management processes. Our commitment to quality, data security, and customer success has made us a trusted partner for over 2.5 million businesses nationwide. Join a cooperative that values collaboration, innovation, and provides a stable, forward-thinking environment where your expertise can truly make a difference in digitalizing the professional world.
Job Description
Are you a detail-oriented problem-solver with a passion for technology and a knack for helping clients achieve their goals? DATEV eG is seeking an enthusiastic and dedicated Full-Time Implementation Specialist to join our dynamic team in Nuremberg. This is an immediate start opportunity for an individual ready to dive into challenging and rewarding projects from day one. As an Implementation Specialist, you will be the crucial link between our cutting-edge software solutions and our valued clients, guiding them through the entire implementation lifecycle. Your primary focus will be to ensure the seamless adoption and optimal utilization of our software products, providing expert guidance, configuration, and training. You will collaborate closely with project managers, technical support, and development teams to tailor solutions that meet specific client needs and overcome any technical hurdles. This role demands excellent communication skills, a proactive approach, and the ability to manage multiple projects concurrently while maintaining high standards of quality and customer satisfaction. If you thrive in a fast-paced environment and are eager to empower businesses with efficient software tools, we invite you to apply and become an integral part of DATEV’s mission to digitalize and simplify the professional world.
Key Responsibilities
- Lead the end-to-end implementation of DATEV software solutions for new and existing clients.
- Conduct comprehensive needs assessments and discovery sessions to understand client requirements and business processes.
- Configure and customize software applications to align with client-specific workflows and operational needs.
- Provide expert training and workshops to client teams on software usage, best practices, and advanced features.
- Develop and maintain strong client relationships, acting as a trusted advisor throughout the implementation process.
- Collaborate with internal product development, sales, and support teams to resolve technical issues and enhance product capabilities.
- Create detailed documentation, including project plans, configuration guides, and training materials.
- Monitor project progress, identify potential risks, and implement mitigation strategies to ensure timely and successful project delivery.
- Offer post-implementation support and optimization recommendations to ensure long-term client success and satisfaction.
Required Skills
- Proven experience (3+ years) in software implementation, technical consulting, or a similar client-facing role.
- Strong understanding of business processes, particularly in financial accounting, payroll, or ERP systems.
- Excellent analytical and problem-solving skills, with a methodical approach to complex challenges.
- Proficient in configuring and troubleshooting software applications.
- Exceptional communication and interpersonal skills, capable of explaining technical concepts to non-technical users.
- Ability to manage multiple projects simultaneously while prioritizing tasks effectively.
- Fluency in German and English, both written and verbal.
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
Preferred Qualifications
- Experience with DATEV software products or similar accounting/HR/ERP systems.
- Project management certification (e.g., PMP, PRINCE2, CSM).
- Familiarity with SQL databases and data migration techniques.
- Experience working in a professional services environment (e.g., tax consulting, auditing firms).
- Master's degree in a relevant discipline or equivalent professional experience.
Perks & Benefits
- Competitive salary package with performance-related bonuses.
- Comprehensive health and dental insurance.
- Generous vacation policy and flexible working hours.
- Opportunities for continuous professional development and training.
- Company pension scheme and employee savings plans.
- Modern office environment with excellent IT infrastructure and amenities.
- Subsidized public transport tickets and on-site parking.
- Employee assistance programs and wellness initiatives.
- Access to DATEV's extensive internal knowledge base and expert network.
How to Apply
Interested candidates are invited to submit their detailed resume and a compelling cover letter outlining their relevant experience and why they are a great fit for this role. Please click on the application link below to apply directly through our official career portal. We look forward to reviewing your application and potentially welcoming you to the DATEV team!