About Company
JEC Global Services Limited is a leading and dynamic logistics and freight forwarding company based in the heart of Ajao Estate, Lagos. With a commitment to excellence and customer satisfaction, we specialize in providing seamless and efficient supply chain solutions, cargo handling, customs clearance, and general logistics services. Our mission is to connect businesses with reliable and cost-effective transportation services, ensuring timely and secure delivery of goods across various sectors. At JEC Global Services, we believe that our people are our greatest asset. We foster a collaborative, supportive, and professional environment where every team member is valued and encouraged to grow. Join our team and be part of an organization that prides itself on integrity, innovation, and unwavering dedication to service quality.
Job Description
Are you a highly organized individual with a warm smile and an exceptional ability to make a positive first impression? JEC Global Services Limited is seeking a proactive and friendly Front Desk Officer to be the welcoming face and administrative backbone of our Ajao Estate office. In this pivotal role, you will serve as the primary point of contact for clients, visitors, and vendors, ensuring a seamless and professional experience from the moment they step into our premises or contact us. This position is far more than just greeting guests; you’ll be instrumental in maintaining the smooth operation of our office, handling diverse administrative tasks, and contributing significantly to our vibrant company culture. We are looking for someone who not only manages reception duties with grace but also takes initiative in supporting various departments, exhibiting a keen eye for detail, and possessing an innate ability to multitask in a fast-paced environment. Your friendly personality will be key in creating a welcoming atmosphere, while your administrative prowess will ensure our operational efficiency. This is an exciting opportunity for a dedicated professional looking to grow within a reputable logistics firm.
Key Responsibilities
- Warmly greet and welcome visitors, clients, and vendors upon arrival, directing them appropriately.
- Manage the main reception area, ensuring it is tidy, presentable, and reflective of the company's professional image.
- Answer, screen, and forward incoming phone calls in a polite and professional manner.
- Handle incoming and outgoing mail, packages, and deliveries, ensuring proper record-keeping.
- Provide general administrative and clerical support to various departments, including data entry, filing, and photocopying.
- Schedule and coordinate meetings, appointments, and conference room bookings.
- Assist in the preparation of reports, presentations, and correspondence.
- Maintain office supplies inventory by checking stock, anticipating needs, placing orders, and verifying receipt.
- Manage basic office equipment (printers, scanners, projectors) and arrange for maintenance when necessary.
- Assist with travel arrangements and accommodation bookings for staff when required.
- Uphold security procedures by monitoring visitor logbook and issuing visitor badges.
- Maintain a professional and friendly demeanor at all times, even under pressure.
Required Skills
- Minimum of OND/HND/B.Sc. in Business Administration, Office Management, or a related field.
- Proven experience (at least 1 year) in a front desk, reception, or administrative role, preferably in a corporate environment.
- Exceptional verbal and written communication skills in English.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and time management skills with the ability to prioritize tasks.
- A friendly, approachable, and professional demeanor.
- Ability to multitask and work effectively in a dynamic environment.
- Excellent interpersonal skills and a customer-focused attitude.
Preferred Qualifications
- Experience working in the logistics or freight forwarding industry.
- Familiarity with basic accounting or invoicing procedures.
- Ability to communicate effectively in a second local language (e.g., Yoruba, Igbo, Hausa).
- Certification in customer service or office administration.
Perks & Benefits
- Competitive salary package.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- Health and wellness benefits (details to be discussed).
- Paid time off and public holidays.
- A chance to be a key part of a growing company in the logistics sector.
How to Apply
If you are a highly motivated individual with a passion for administrative excellence and a friendly personality, we encourage you to apply! Please click on the application link below to submit your resume and a cover letter detailing why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to the JEC Global Services team.