About Company
AGL (Africa Global Logistics) is the leading multimodal logistics operator in Africa, with a robust presence in 49 countries, including a significant network across the Democratic Republic of Congo. As a proud subsidiary of the MSC Group, AGL leverages unparalleled global expertise and deep local knowledge to provide integrated, tailor-made logistics solutions that drive economic growth and facilitate trade across the continent. We manage vital port concessions, develop crucial railway networks, and operate a comprehensive logistics ecosystem designed to connect Africa to the world. Our mission is to contribute to Africa’s sustainable development through efficient, reliable, and innovative supply chain services. Join a team dedicated to excellence, innovation, and making a substantial impact on African economies by connecting businesses to opportunities.
Job Description
Are you an organized, detail-oriented professional with a passion for logistics and a keen eye for accurate documentation? AGL (Africa Global Logistics) is seeking a dedicated Freight Agent specializing in Shipping Documentation to join our dynamic team in Ilebo, Kasai Province. In this critical role, you will be the linchpin in ensuring the smooth and compliant flow of goods, both domestically and internationally. You will be responsible for meticulously preparing, verifying, and processing all necessary shipping documents, playing a vital part in our commitment to operational excellence and client satisfaction.
This role is at the heart of our operations, requiring a deep understanding of import/export procedures, customs regulations, and international trade compliance. You will manage the entire lifecycle of shipping documentation, from initial booking confirmations to final delivery notes, ensuring every detail is correct and aligned with both AGL’s rigorous standards and all relevant regulatory requirements. The successful candidate will navigate complex customs regulations, coordinate proactively with various stakeholders including clients, carriers, internal teams, and customs officials, and maintain precise records within our integrated logistics management systems. This position demands a proactive approach, exceptional problem-solving skills, and the ability to work effectively under pressure to meet tight deadlines. You will contribute directly to AGL’s reputation for reliability and efficiency, helping businesses in Ilebo and across the Kasai Province connect to global markets by minimizing delays and ensuring compliance. We are looking for an individual who is not only proficient in documentation but also eager to learn, adapt, and grow within a leading logistics organization that values its employees and their contribution to Africa’s development. If you thrive in a fast-paced environment and are ready to take on a role with significant impact, we encourage you to apply. Your expertise will directly support our mission of facilitating seamless trade and logistics across the continent, contributing to the economic vitality of the region.
Key Responsibilities
- Prepare, review, and process all necessary shipping documentation, including Bills of Lading, Air Waybills, customs declarations, packing lists, and commercial invoices.
- Ensure all documentation adheres to local, national, and international shipping regulations, as well as company policies.
- Coordinate with clients, carriers, customs brokers, and other stakeholders to gather accurate information and facilitate smooth cargo movement.
- Track and trace shipments, providing timely updates to clients and internal teams regarding status and potential delays.
- Resolve documentation discrepancies, customs issues, and shipping anomalies promptly and efficiently.
- Maintain accurate and organized records of all shipping activities and documentation in our logistics management system.
- Assist with customs clearance procedures and ensure compliance with all import and export requirements.
- Communicate effectively with freight forwarders and transporters to ensure timely pick-up and delivery of goods.
- Stay updated on changes in international trade regulations, customs laws, and shipping procedures.
- Generate reports on shipping activities, costs, and compliance metrics as required.
Required Skills
- Minimum of 3 years of experience in freight forwarding, logistics, or shipping documentation.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong understanding of international shipping regulations, customs procedures, and Incoterms.
- Excellent organizational skills and meticulous attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong communication skills, both written and verbal, in English and French (Lingala/Swahili a plus).
- Proven problem-solving abilities and a proactive approach to challenges.
Preferred Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, International Business, or a related field.
- Experience with logistics management software (e.g., CargoWise One, SAP).
- Knowledge of specific trade lanes relevant to the DRC and Central Africa.
- Prior experience working with a multinational logistics provider.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health insurance package.
- Opportunities for professional development and career growth within a global organization.
- Dynamic and supportive work environment.
- Contribution to meaningful work that impacts African economic development.
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience in freight forwarding and shipping documentation. We look forward to reviewing your application!